MAK IT Support was formed to focus on providing proactive outsourced IT services and IT Support for small and medium sized businesses as well as Home users. Our core services are based around our helpdesk, monitoring and onsite services. We offer additional services which add value and make your life easier in running the ICT environment. IT Support Services MAK IT Support currently offers a range of IT support plans depending on the needs and requirements of your company. The support plans we offer include:
• Full telephone and remote IT support
• Scheduled onsite IT support
• Emergency IT support
• Ongoing telephone and onsite IT consultation
• Ad Hoc Pay As You Go
• Monthly Support Contracts Remote support, anywhere, right now.
Remote Support is ideal for clients who don’t wish to commit to a monthly support contract, our remote support service offers a quick fix for day to day PC problems.
The service starts at just £20 for a single session and if we have a first time fix rate of 95%. No call out charges, no hidden costs, just friendly expert service. IT Procurement specialists, we can also supply brand new and grade A refurbished hardware and software products to meet the requirements of our customers. We also offer a consultancy service that provides expert advice to ensure that we are able to assist your business in terms of purchasing the right products at the best possible prices.