My partner and I have been a regular visitors of this store for the past year. We alway come in with our small dog and buy drinks and other food bits. There has never been a problem so far until tonight. The man working at the counter shouted at us in front of customers and told us to leave with the dog. When I tried to explain we come in regularly with our dog, he talked over me and told us to leave.
Not only was it rude and embarrassing, it was very uneducated behaviour from him. As regular customers who spend their money in this shop, we don't expect to be treated in this way. It would be helpful if the staff knew their own store policies - Are dogs allowed or are they not allowed? It's very unprofessional for one employee to make up his own rules as he pleases and humiliate a loyal customer.
Borough Supermarket
214-216 Borough High Street, SE1 1JX
Address
214-216 Borough High Street
Southwark
London
SE1 1JX
Opening Times
Monday
Opens 08:00 - Closes 23:30
Tuesday
Opens 08:00 - Closes 23:30
Wednesday
Opens 08:00 - Closes 23:30
Thursday
Opens 08:00 - Closes 23:30
Friday
Opens 08:00 - Closes 23:30
Saturday
Opens 08:00 - Closes 23:30
Sunday
Opens 08:00 - Closes 23:30
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User Reviews
A customer of this store no more
from London
from London
Jan 1, 2025