I bought a toilet cleaner brush on 04/01/2023 for my mother and she told me it broke two days later when she held it to use it.
I don’t live in the same area as my mother, so when I did get to her house on 12/01/2023 and retrieved the brush, I took it back to Madina Pound Plus E8 2NS on the same day and spoke to a man who served at the till.
He was very dismissive and said there is nothing he could do as there is no guarantee when you buy something.
I was very taken aback and asked for a refund or replacement but he was adamant the answer was no.
I told him I will be taking this matter further.
Madina Pound Plus
80 Kingsland High Street, E8 2NS
Address
80 Kingsland High Street
Dalston
London
E8 2NS
Opening Times
Monday
Opens 09:00 - Closes 20:00
Tuesday
Opens 09:00 - Closes 20:00
Wednesday
Opens 09:00 - Closes 20:00
Thursday
Opens 09:00 - Closes 20:00
Friday
Opens 09:00 - Closes 20:00
Saturday
Opens 09:00 - Closes 20:00
Sunday
Opens 10:00 - Closes 17:00
Nearby Similar Businesses
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72 Kingsland High Street, Kingsland, London, E8 2NS
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Madina Pound Plus
80 Kingsland High Street, Kingsland, London, E8 2NS
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72 Kingsland High Street, Dalston, London, E8 2NS
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User Reviews
Sharonne White
from Hackney
from Hackney
Jan 16, 2023
Fausat
from Dalston
from Dalston
Nov 18, 2021
Good customer services.. Very pleasant when exchanging an item bought..