I bought a toilet cleaner brush on 04/01/2023 for my mother and she told me it broke two days later when she held it to use it.
I don’t live in the same area as my mother, so when I did get to her house on 12/01/2023 and retrieved the brush, I took it back to Madina Pound Plus E8 2NS on the same day and spoke to a man who served at the till.
He was very dismissive and said there is nothing he could do as there is no guarantee when you buy something.
I was very taken aback and asked for a refund or replacement but he was adamant the answer was no.
I told him I will be taking this matter further.
Madina Pound Plus
Discount Shop at 80 Kingsland High Street
Ad
Opening Times
Monday |
Open 09:00 - Closes 20:00 |
Tuesday |
Open 09:00 - Closes 20:00 |
Wednesday |
Open 09:00 - Closes 20:00 |
Thursday |
Open 09:00 - Closes 20:00 |
Friday |
Open 09:00 - Closes 20:00 |
Saturday |
Open 09:00 - Closes 20:00 |
Sunday |
Open 10:00 - Closes 17:00 |
User Reviews
Sharonne White
from Hackney
from Hackney
Jan 16, 2023
Fausat
from Dalston
from Dalston
Nov 18, 2021
Good customer services.. Very pleasant when exchanging an item bought..
Have your say
Add a review or useful tip for this business