Opening Times
Monday
Opens 08:00 - Closes 18:30
Tuesday
Opens 08:00 - Closes 18:30
Wednesday
Opens 08:00 - Closes 18:30
Thursday
Opens 08:00 - Closes 18:30
Friday
Opens 08:00 - Closes 18:30
Saturday
Opens 09:00 - Closes 16:00
Sunday
Closed
Region
Marylebone
Marylebone
Category
Dry Cleaners
Dry Cleaners
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User Reviews
Londoner
from Fitzrovia
from Fitzrovia
Oct 24, 2015
Very disappointed with the alterations service. Took a brand new, unworn dress in to get the sleeves shortened "to the elbow" with specific measurements taken by their tailor. Dress returned with sleeves over an inch shorter than requested, far above the elbow, and one side is uneven. Despite showing the difference with a tape measure and whilst worn, the manager refused to accept they are at fault. No apology or compensation offered for a ruined item of clothing.
heathertemp
Sep 22, 2012
I've used Masterclean for 11 years for repairs, alterations and a lot of dry cleaning and have never had a problem with them. Nice, friendly chaps who do a good job and aren't expensive.
Fitzroviaguy
Feb 12, 2010
Put in some bedding for cleaning which they lost (cost new about £200, about 2 years old). Fobbed off for weeks so eventually I forced the issue and asked for compensation - got a sob story from the manager about how it would come out of his pocket (surely they have insurance?). I agreed £75 - when I returned he asked me to accept a discount on my future dry cleaning instead. In a word, incredibly poor service - I won't use them again and advise others to go elsewhere.
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