American Dry Cleaning Company
Dry Cleaner at 4, Lichfield Terrace, Sheen Road
Took my beautiful designer wedding dress in to be cleaned but when collected the panels of jewels had been removed and replaced in completely the wrong place.
The dress was clean but effectively ruined by the incompetant seamstress. The jewels were several cm's out of place and lop-sided. The seamstress had also scrunched up the material under the panels that had been replaced. She had also sewn through all three layers of silk, rather than just the top layer, with random sized stitches.
The woman who runs the shop was incredibly rude when I made it clear I was unhappy, asking me if I expected everything in life to be perfect!!
I have since taken up the issue with the manager up at the Head Office in North West London.
My advice to anyone would be not to take any valuable item to this dry cleaning company, they cannot to trusted to treat your belongings with care and respect. And DO NOT use this seamstress for any tailoring, she is completely incompetant.
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