The most unprofessional estate agents I have ever dealt with! They took us to see a flat with a leak from the property above that hasn't been fixed. When I asked when the flat would be available they said: now but we would just have to put up with the problem (and the smell!!!) until the work was complete - work that hadn't even been scheduled in yet as the tennants above have been away for the last month!?!
We did actually make an offer on another property they showed up but then viewed a far superior one with another agent and made an offer on that one too. I emailed Howard Estates to explain and said that I understood they would continue to show the property and if someone else paid their deposit then so be it.
We decided in the end to go with the property through a different agent and after letting Howard Estates know, I received an extremely rude and abusive email and text message!!
I would strongly advise anyone NOT to use these unprofessional and unpleasant agents!!
Opening Times
Monday
Opens 09:30 - Closes 18:00
Tuesday
Opens 09:30 - Closes 18:00
Wednesday
Opens 09:30 - Closes 18:00
Thursday
Opens 09:30 - Closes 18:00
Friday
Opens 09:30 - Closes 18:00
Saturday
Opens 10:00 - Closes 13:00
Sunday
Closed
Region
Maida Vale
Maida Vale
Category
Estate Agents
Estate Agents
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Howard Estates deal in the sale and letting of properties within London. They are also chartered surveyors who deal in aspects of property management.
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User Reviews
Cross
Jan 25, 2012
Informer
Apr 16, 2011
Howard Estates took me to see a flat that was in no condition to be shown. When I challenged the agent, he admitted that the current tenants were being forcibly removed. I complained at the headoffice (to the manager I was told) and was met with a rude, defensive and sarcastic response and told that they went out of their way to show me the property after hours and I quote: "Do you think we enjoy doing viewings at 7pm?!" and then to take my business elsewhere. Their website says:
"We pride ourselves on delivering fantastic results while offering a friendly and relaxing service to both Vendors and Purchasers. Priding ourselves on flexibility, we work outside office hours and are always available to speak with you. Above all, we are sure that you will find our firm very efficient and friendly."
This couldnt be further form the truth. I just wanted to share my experience to prevent others from the same incompetent and wholly unpleasant service.Disappointing in an otherwise high-end area.
"We pride ourselves on delivering fantastic results while offering a friendly and relaxing service to both Vendors and Purchasers. Priding ourselves on flexibility, we work outside office hours and are always available to speak with you. Above all, we are sure that you will find our firm very efficient and friendly."
This couldnt be further form the truth. I just wanted to share my experience to prevent others from the same incompetent and wholly unpleasant service.Disappointing in an otherwise high-end area.
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