Hexagon Of Highgate

Regis Road, London
Hexagon Of Highgate image
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Review Rating from 8 reviews

Address
Regis Road, Kentish Town, London, NW5 3EW

Telephone
020 7485 6011

Region
Kentish Town

Nearest Station
Kentish Town (0.19 miles)

Category
Garage Services

Opening Times
monday Opens 07:30 - Closes 18:30
tuesday Opens 07:30 - Closes 18:30
wednesday Opens 07:30 - Closes 18:30
thursday Opens 07:30 - Closes 18:30
friday Opens 07:30 - Closes 18:30
saturday Opens 08:30 - Closes 12:30
sunday Closed

Hexagon Of Highgate specialises in the servicing, MOT testing, bodywork, valet servicing and routine maintenance of all BMWs.

User Reviews

Reviewed by Abdul from East london
Extrealy poor customer service. They never get back to your call. My car has been with them over 4 days and yet did not diagnosed the problem. I gave my car in for a service and came out the next day with more major faults. Very very disappointed with BMW never I will go there again

Dec 16, 2014

Reviewed by Stephen Cabre from Camden
Avoid by all means. It took me ages to make an appointment as they never called me back, put on hold for a very long time, etc. I finally got to speak to a very rude lady. Poor service from A to Z, very expensive. Just go somewhere else.

Apr 29, 2014

Reviewed by Anthony from Central London
They could improve things with being more customer friendly, this isn't hard to achieve because I've been to various bmw dealers over the yrs and other places treat customers very well.

On top of that, hexagon charges much more money than other dealers, so for higher asking price you'd expect a goid service right? Wrong, instead they totally under deliver. In my opinion, there are far better places to go to even if it means travelling longer. Driving an hour somewhere else will save you in the long run.

Mar 18, 2014

Reviewed by Tamara Harkcourt from Belsize Park
Always seem to take an age to get through to service personnel who rarely return calls when they say they will. Off hand approach by staff and lots of leaving of messages. Always seem to have a priority of dealing with a 'customer' rather than helping me. What am I if not a customer? Much better service from other dealers in north London to whom colleagues go, and I will now follow them.

Dec 18, 2013

Reviewed by Mark Michaels from Hampstead
The staff over promise and under deliver. Not enough staff and always too busy with someone else. Charge premium prices for unsatisfactory service. Go elsewhere is my suggestion which is what I have now started to do.

Nov 28, 2013

Reviewed by J keaton from Marylebone.
Poor management , staff turnover is very high which is always a bad sign, totally focused on money , looks like its being run into the ground.been using the dealer for 7 years and have gradually seen the change from friendly and helpfull to money driven, shame ! They need to improve

Name: J keaton
Location: Marylebone.

May 14, 2012

Reviewed by halfday
I had my car serviced by hexagon last week, the service that i recieved was first class. Everything was completed on time and the car was returned clean, i was very impressed.

Mar 29, 2011

Reviewed by Megan from South West London
Staff are rude and unprofessional.....calls are rarely successfully transferred from reception and when you do get through you are treated like they are "too busy" to deal with you even though you are a paying customer.
Overall the staff just sound like not very nice people and a few have a slight attitude problem.


Name: Megan
Location: South West London

Jan 26, 2011

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