Partridges Of Sloane Square

Grocer in Chelsea rated 1 / 10 from 1 review
Partridges Of Sloane Square image

2-5 Duke Of York Square, Chelsea, London, SW3 4LY

020 7730 0651


Nearest Station
Sloane Square (0.15 miles)


Other Branches
Partridges Stores

Opening Times
Monday Opens 08:00 - Closes 22:00
Tuesday Opens 08:00 - Closes 22:00
Wednesday Opens 08:00 - Closes 22:00
Thursday Opens 08:00 - Closes 22:00
Friday Opens 08:00 - Closes 22:00
Saturday Opens 08:00 - Closes 22:00
Sunday Opens 08:00 - Closes 22:00

Partridges is an excellent delicatessen and in all probability you will find most things you are looking for in this shop. They also offer delivery service within Central London.

User Reviews

chris 1979

Nov 8, 2011
Respond to review

I visited this store 2 November 2011.
I’m very keen on their soups and other food stuffs. I wandered round the store and placed some soup in my bag and I then proceeded to the till and paid for the items. Before I left I was approached and told in an aggressive tone and in front of other shoppers that next time I should use a basket.
I asked this “lady” who she was, as there was nothing to identify here as staff. She refused to tell me who she was and I asked for the manager. Initially another member of staff approached and began to ask what had happened. Again the mystery lady appeared and began speaking to the second member of staff in Spanish. I asked that they speak in English, as the conversation was clearly about the incident. I was then told by the lady that “why should I speak in English, because you are English”.
After complaining to the assistant store manager I called the Partridges head office and spoke with Ian Willard, a Director of the business. He promised to look into the matter and contact me that evening or the day after. Today is 8th of November and I had not received a call from Mr Willard. I called Mr Willard and he explained he was story that he did not call. He also apologised for his member of staff, but failed to tell me what plans they would put in place to prevent such an incident occurring again.
I feel the customer service from this store and the senior management has been less than you should expect from any store, let alone one with a Royal Warrant. I for one will not be returning!
Have your say

Add a review or useful tip for this business

Add a review Add a useful tip

The Nearest Alternatives

Euro Fresh Food

10 Elizabeth Street, Belgravia, London, SW1W 9RB

0.46 miles from here

Knight's Food Store

9 Montpelier Street, Knightsbridge, London, SW7 1EX

0.60 miles from here

The Savanna

Victoria Railway Station, 115 Buckingham Palace Road, Victoria, London, SW1W 9SJ

0.63 miles from here

Sign up for the latest
Sign up to our newsletter for the latest and greatest from London!
By entering your email address you agree to our Terms of Use and Privacy Policy and consent to receive email updates and newsletters from All In London. You can unsubscribe at any time.