I have been using Machine Mart in 289-291 Southend Lane, Bellingham, London, SE6 3RS for the past 8 - 10 years.
in the last 2 mounts I have fond the service to be extremely distasteful. for these points.
I attended the store have some equipment serviced that was purchased. The attitude of the persons behind the counter was rude condescending. My chainsaw was sent off for a service and repair! The item was returned leaking oil and looking as if it had just been used to cut a tree down. My Chainsaw was booked back on a nother customers name so when returning to collect the item the shop manager (Very helpful) that rectify numerous failures. I feel so let down and torn by these failures with no confidence that the problem can be resolved. I paid £40 to have the tool looked at + extra £122 to have the tool repaired and chain fitted. The chainsaw won't start now and leaks oil. prior to going in it just had a worn chain and needed a service! How is this possible?
Machine Mart sell garage equipment, electrical equipment, hardware, tools, construction equipment and plumbing and metalwork supplies.