Family run jewellers in the heart of the square mile, supplying the city with quality Diamond jewellery and watches for over 30yrs.
Official suppliers of Swarovski, Tresor Paris, Clogau Gold, CK Jewellery, Raymond Weil, Tissot, CK Watches & Citizen
All watch repairs including Rolex, Cartier, Omega and Tag Heuer.
Jewellery repairs.
Engraving.
Insurance Valuations.
You will find us on Liverpool street opposite the Andaz Hotel.
Jonathan Geeves Jewellers
Jeweller at Metropolitan Station Arcade, 30 Liverpool Street
Ad
No longer at this address
Our records show that Jonathan Geeves Jewellers is closed.
7 / 10 from 70 reviews
Region
The City
The City
Category
Jewellers
Jewellers
Jonathan Geeves Jewellers Picture Gallery
Useful Tips from AIL Users
Great service
Go before or after lunch as the shop gets pretty busy.
User Reviews
Mr m
from London
from London
Feb 9, 2022
Conn artist bought my watch nearly 2 years ago left it them for repair now gone bust lost 2600 pounds ..all I cam say is karma
Angela mallows
from London
from London
Oct 6, 2021
I'm totally surprised at the total level of unprofessional sales people at this shop
Extremely rude.
I was quoted £50 for a watch battery.
When I asked why the price was so high I was told " take it or leave it it's up to you"
I got a battery for £9 from my local shop instead.
I will not return.
Extremely rude.
I was quoted £50 for a watch battery.
When I asked why the price was so high I was told " take it or leave it it's up to you"
I got a battery for £9 from my local shop instead.
I will not return.
Lim little
from London
from London
Jun 17, 2021
Not a great customer service experience
Staff are rude and completely unprofessional.
Over priced watch batteries
Beware shop around first
Staff are rude and completely unprofessional.
Over priced watch batteries
Beware shop around first
laura McCoy
from London
from London
Jun 21, 2020
Over priced watch battery replacement service.
I was quoted £45 for a battery.
I took it to another jewellery shop and got the same battery for £15.
So shop around first.
I was quoted £45 for a battery.
I took it to another jewellery shop and got the same battery for £15.
So shop around first.
Ken McCullough
from London
from London
Mar 30, 2020
Terrible customer service I wanted a quote for a jewellery repair.
The staff are extremely unhelpful and extremely unprofessional.
The staff are extremely unhelpful and extremely unprofessional.
Dean price
from London
from London
Jan 28, 2020
I have to agree with other reviewers the staff are very unprofessional . This is a city shop not a back street market stall
I was treated very unprofessional and was uncomfortable with the way I was spoken to by the staff after I asked the price of a spring bar for my watch .
I will not return.
I was treated very unprofessional and was uncomfortable with the way I was spoken to by the staff after I asked the price of a spring bar for my watch .
I will not return.
Harley bowes
from London
from London
Jan 24, 2020
I wanted a battery for my omega watch so decided to try this shop I was totally amazed by the extremely poor service and over price estimate that I received from this establishment.
I dot mind spending money on my watch but to be quoted over £100 for a battery is in my opinion very expensive.
I took my business to another establishment and got a really good service and my battery for £25.00. In my opinion make sure you try other establishments around the city before you get trapped in a extremely expensive trap.
I dot mind spending money on my watch but to be quoted over £100 for a battery is in my opinion very expensive.
I took my business to another establishment and got a really good service and my battery for £25.00. In my opinion make sure you try other establishments around the city before you get trapped in a extremely expensive trap.
Anton lumiere
from London
from London
Jan 12, 2020
Very nice jewellery but extremely bad customer service from a shop that is in the heart of the city I would expect a professional service not a unprofessional service the owner is extremely rude .
Jackson Monrose
from London
from London
Dec 17, 2019
I went into this establishment looking for a Christmas gift for my wife I was amazed at the poor customer service given to me. Extremely poor service.
I went elsewhere in the area and bought a lovely watch. And received better service. I truly cannot understand why staff are not trained in customer service.
I went elsewhere in the area and bought a lovely watch. And received better service. I truly cannot understand why staff are not trained in customer service.
Tony west
from London
from London
Nov 30, 2019
Extremely unprofessional staff with a really bad attitude I will not return after the terrible service
Dave stamp
from City of london
from City of london
Oct 25, 2019
Terrible customer service I will not return
Tamara Robinson
from London
from London
Oct 24, 2019
Lovely position of shop for my lunch hour to get watch battery’s and straps. But please be aware the staff can be very unprofessional at times. And the prices can be extremely high.
Tony Martin
from London
from London
Sep 16, 2019
Very bad customer service the staff need to be trained in how to treat customers.
Lulu radar
from London
from London
Jul 3, 2019
Extremely nice shop with very nice jewellery
It’s just a shame the staff are not very good the service is extremely poor.
It’s just a shame the staff are not very good the service is extremely poor.
Susan mettcalff
from London
from London
May 14, 2019
This jewellery shop was a wonderful shop, but for some reason it’s going down hill extremely fast. The staff can be very unprofessional at times. And in some cases rude.
I would really be careful when reading some of the reviews on this shop it looks like some of the shop staff have done reviews in a positive way.
I would really be careful when reading some of the reviews on this shop it looks like some of the shop staff have done reviews in a positive way.
William russack
from London
from London
May 10, 2019
My wife took my omega watch into this shop for a leather strap the strap was £60 but after a few days the strap was beginning to break. My wife returned the watch to the shop but was told it was not bought from them. A terrible service was given and she left. I’m not really worried about the cost but it was the terrible service she received. I would also like to mention I got a better strap also in the Liverpool Street area for half the price.
Mark Honda
from London
from London
Mar 16, 2019
A very nice shop that is extremely easy for myself and my staff to have watch repairs and batteries fitted. That was until I was unprofessionally spoken to by one of its members of staff. We have been using this establishment for many years. But we will not be returning. I have written a letter of complaint to the owner.
Ray
from West London
from West London
Mar 16, 2019
Traded my Rolex in for an upgraded pre owned Rolex. They found the exact watch I wanted at an unbeatable price and gave me a good price on my other Rolex. Top service and product knowledge. Cheers.
Glen
from Kent
from Kent
Mar 15, 2019
Exchanged our old, unwanted scrap gold and silver. I was shocked at how much money we got for old bits of metal sitting at home. Excellent service and instant cash given to us
Mr Antony
from London
from London
Mar 12, 2019
Highly recommend this shop. We went during our lunch to get my watch battery and strap replaced. I was expecting to to leave my watch for a few days, but they fixed it whilst we waited. They had a vast selection of watch straps and were happy to spend their time assisting us. Price was reasonable too.
Geoffery dodds
from Liverpool st
from Liverpool st
Dec 5, 2018
I went to this shop during my lunch hour to get a battery for my watch fitted. I found the shop to be extremely nice, but was shocked with the service I received, I found the staff to be on mobile phones and when I did eventually get the attention of the sales associate I was told the cost of my battery would be £35.00 I expected £10 to £15 but not £35, I exited the shop and got a battery fitting locally for £10.
Jim
from Richmond
from Richmond
Nov 15, 2018
Outstanding service and product knowledge. Thank you.
Patsey lewis
from London
from London
Nov 9, 2018
Wonderful looking shop, but extremely rude staff.
If only the staff could be as wonderful has the shop
If only the staff could be as wonderful has the shop
Ian
from London
from London
Apr 19, 2018
Professional establishment and one happy customer today. Unique jewellers whom went above their needs to ensure my fathers timepiece was restored to its original condition and is now in perfect working order.
I must have visited a dozen other shops whom couldn't even repair and restore it or they wanted a small fortune to do so! However this jewellers quoted me a respectable price within a good timeframe.
Yes I would definitely recommend.
I must have visited a dozen other shops whom couldn't even repair and restore it or they wanted a small fortune to do so! However this jewellers quoted me a respectable price within a good timeframe.
Yes I would definitely recommend.
Mo
from London
from London
Apr 9, 2018
They changed my watch battery during my lunch break. The shop was really busy but they were still able to change it whilst i went off for 5 mins to get a sandwich. I came back and it was all done.
Great service, competitive price and professional. Happy customer.
Great service, competitive price and professional. Happy customer.
Amber Tomkins
from London
from London
Mar 30, 2018
My brother was visiting from Spain and wanted a new battery and strap for his omega watch it was lunchtime and we went to this store and we could not believe the price that we was quoted for a battery, after looking at my brothers watch we was told the price for the battery was £65 and a leather strap would cost us £45
Total £110 , we said thank you and went to another store in the same area and got the battery for £15 and the strap for £15.00 . £30 in total. My brother pointed out to me that the strap was the same make strap the we was quoted £45 for. So in my experience shop around first before you get a battery or strap from this shop.
Total £110 , we said thank you and went to another store in the same area and got the battery for £15 and the strap for £15.00 . £30 in total. My brother pointed out to me that the strap was the same make strap the we was quoted £45 for. So in my experience shop around first before you get a battery or strap from this shop.
V Thompson
from London Wall
from London Wall
Mar 22, 2018
They serviced my Cartier Santos watch. Competitive price, I got it back looking like new / nice and shiny. It took a week to get back and came with a gaurantee. Nice people and will use if needed again in the future
Ross
from Bank London
from Bank London
Mar 22, 2018
I was reccommended this jewellers from my colleague and was delighted he told me about it. I wanted a Rolex for my wife as a Valentine's gift and Jonathan Geeves sourced me the watch at a discounted price. It was cheaper than any of the other shops I had previously looked at and the knowledge and service from the staff was spot on. They took some links out of the bracelet for me (which I guessed) but it was still big so my wife poped it in a few days later and they altered it there and then for her. Great service, excellent price and will be back again.
Luke fellows HSBC
from London
from London
Mar 11, 2018
Myself and my office staff would always recommend this lovely jewellery shop, we always had our sports trophy’s engraved at this shop. I say “had” because we have now stopped going to this shop. The owner needs to understand. How rude the staff are at this shop including the owner himself. After having our trophy’s engraved for many many years from different shops
I was completely taken back by the owners rude remarks that the price to engrave our trophy’s would now be £100 per trophy. ( I say rude because this gentleman talks down to you like you are a silly person) ( we have 6 trophy’s) the price last year was £25. Each ( we decided to take the work to another shop in the city and was charged £20 per trophy.and in my opinion the work and service was a lot better. I do understand prices increase but £100 for engraving when it can be done better for £20. Is in my opinion extortionate.
We employ over three hundred people at our office building and no one will
I was completely taken back by the owners rude remarks that the price to engrave our trophy’s would now be £100 per trophy. ( I say rude because this gentleman talks down to you like you are a silly person) ( we have 6 trophy’s) the price last year was £25. Each ( we decided to take the work to another shop in the city and was charged £20 per trophy.and in my opinion the work and service was a lot better. I do understand prices increase but £100 for engraving when it can be done better for £20. Is in my opinion extortionate.
We employ over three hundred people at our office building and no one will
Katy Moore
from London
from London
Jan 6, 2018
I wanted a new battery for my Gucci watch so I went into this lovely small shop in Liverpool st, it’s so nice to find a independent shop with all the larger shops now taking over, the shop is a little gem, but I have to say I was totally amazed at the price I was quoted for a battery . £60 for a battery sounds a lot for a battery, so I went to one of the larger shops and got a battery for £12 a £48 difference. Now I understand why the larger shops are talking over. It’s a pity because this small shop looks very nice but it made me remember if it looks too good it probably is ! So shop around first .
Mary Weston
from London
from London
Dec 28, 2017
This Is in my humble opinion a fantastic little shop in the city of London
That’s what I always believed, but I returned to this shop just before Christmas and was astonished to find how rude and unprofessional the staff had become, the shop itself is a fantastic little shop but the owner needs to get a balanced approach to staff training. And in my opinion the owner also needs to go on some form of retail training, the shop would get back the customers that it once had if the staff were professional and polite to its customers. All in all it really is a remarkable little shop but it’s truly let down by the terrible staff .
That’s what I always believed, but I returned to this shop just before Christmas and was astonished to find how rude and unprofessional the staff had become, the shop itself is a fantastic little shop but the owner needs to get a balanced approach to staff training. And in my opinion the owner also needs to go on some form of retail training, the shop would get back the customers that it once had if the staff were professional and polite to its customers. All in all it really is a remarkable little shop but it’s truly let down by the terrible staff .
Mat Sinclair
from London
from London
Dec 2, 2017
Lovely jewellery in the window, but it’s the service that lets this shop down, sales people can be extremely rude at times,
Tom OSHA
from London
from London
Oct 27, 2017
I would recommend this shop for watch repairs but make sure you get a quote first the repairs can be very expensive but it is a good service and quick but I will probably look around next time for a cheaper shop
Bradford Martin
from London
from London
Aug 4, 2017
Totally agree with other reviews it's a good looking shop but it's very over priced
Make you you get a quote on your repairs my watch came back after having a battery fitted with a bill for £110. I was told the seal needed replacing. I did not ask for that but the shop did it . After a week steam was inside the watch. I took it back and was told I had been in water with it.
Yes I said I had its a professional divers watch.
The sales assistant said it needed a service and would cost £245. I made a quick exit from the shop and took my watch to another shop.
The shop serviced my watch and sealed it again for £75.00 the gentleman told me the wrong seal had been fitted to my watch by the last jewellery shop. With this experience and the over priced battery I will not recommend or return to j. Geeves ,
Make you you get a quote on your repairs my watch came back after having a battery fitted with a bill for £110. I was told the seal needed replacing. I did not ask for that but the shop did it . After a week steam was inside the watch. I took it back and was told I had been in water with it.
Yes I said I had its a professional divers watch.
The sales assistant said it needed a service and would cost £245. I made a quick exit from the shop and took my watch to another shop.
The shop serviced my watch and sealed it again for £75.00 the gentleman told me the wrong seal had been fitted to my watch by the last jewellery shop. With this experience and the over priced battery I will not recommend or return to j. Geeves ,
Tanya mcwilson
from London
from London
Jul 29, 2017
I would recommend this shop for the jewellery
But would never recommend it for engraving.
It's way too expensive for engraving 6 letters on a lighter I was quoted £80.00 that's just way too much other local shops do it for £5 a letter . It's a ok shop but get a quote first I probably will not shop again at this jewellery shop .
But would never recommend it for engraving.
It's way too expensive for engraving 6 letters on a lighter I was quoted £80.00 that's just way too much other local shops do it for £5 a letter . It's a ok shop but get a quote first I probably will not shop again at this jewellery shop .
Mike Latimer (HSBC)
from London
from London
Jul 28, 2017
A nice jewellery shop in the very heart of the city of London, and only a few streets from my office so I took my watch in for a battery ( a seiko) I was so shocked after being told the battery for my watch was £45.00. I took my watch to another location in the city and got it for £15.00 and the other shop gave my a £5 discount card for another battery .
Mathew
from London
from London
Jul 13, 2017
The shop is nice with nice items of silver jewellery and watches the customer service could be a lot better staff can be doing other things i.e. On phone to friends etc so I give it a 7/10
Kim larnet
from Essex
from Essex
Jun 28, 2017
I am not sure if I would return to this shop
I was charged £45 for 1x earring back 9k gold I needed it to go out that night but the next day my local jewellery shop sold me a earring back for £12 also 9k gold and the same size and same weight. I understand it's the city but £45 is way to much. Shop around first .
I was charged £45 for 1x earring back 9k gold I needed it to go out that night but the next day my local jewellery shop sold me a earring back for £12 also 9k gold and the same size and same weight. I understand it's the city but £45 is way to much. Shop around first .
Timmy ginton
from London
from London
Jun 22, 2017
It can be very expensive for a watch battery and the staff can have a bad attitude the last few reviews have said the owner can be extremely rude, and I agree 100% with that.
Also one person said the cost of a battery.
I took my Gucci watch in and was quoted £65 for a battery. I took it into Liverpool st station and got a better service for £15
Beware of over charges.
Also one person said the cost of a battery.
I took my Gucci watch in and was quoted £65 for a battery. I took it into Liverpool st station and got a better service for £15
Beware of over charges.
Tanya O'Leary
from London
from London
Jun 18, 2017
The jewellery shop is great I buy all my jewellery from this delightful shop it's got great prices and a wonderful range of jewellery. I often take a look in the fantastic windows and spot A great deal.
Thank you all at this shop for the great service.
Just one thing I would like to add to my review is. The bad smell sometimes in the arcade next to you maybe from the food shops ?
I will return. ( I have only ever found the staff to be happy and excited in serving you . Yes sometimes the staff can be a little hard and offensive but that's just having a bad day is it not.
That should not stop you using the shop .
Thank you all at this shop for the great service.
Just one thing I would like to add to my review is. The bad smell sometimes in the arcade next to you maybe from the food shops ?
I will return. ( I have only ever found the staff to be happy and excited in serving you . Yes sometimes the staff can be a little hard and offensive but that's just having a bad day is it not.
That should not stop you using the shop .
Mr Clark Runyon
from London
from London
Jun 18, 2017
This shop was always my first stop to get my watch repairs done, it was always a great shop with fantastic staff, that is up until recently.
I will not be going back to this shop after the way I was spoken to by the owner of this establishment. The most rudest gentleman I have ever come into contact with. After having my last watch service my watch stopped after only a few days. So I took it back to the shop. The gentleman ( not so much a gentleman) told me it was indeed in need of a service after opening the back . I explained that he had only serviced it 2 weeks a go , his answer to this was and I quote " it's not a great watch why don't you bin it and buy a new one " ( yes bin it ) I left the shop and will never return. Utterly rude , totally made me look stupid in front of the staff in the shop, who I have to say started to laugh.
Update : I took my watch to another jewellery store and have been informed that my watch has never been serviced in the last 2 years
I will not be going back to this shop after the way I was spoken to by the owner of this establishment. The most rudest gentleman I have ever come into contact with. After having my last watch service my watch stopped after only a few days. So I took it back to the shop. The gentleman ( not so much a gentleman) told me it was indeed in need of a service after opening the back . I explained that he had only serviced it 2 weeks a go , his answer to this was and I quote " it's not a great watch why don't you bin it and buy a new one " ( yes bin it ) I left the shop and will never return. Utterly rude , totally made me look stupid in front of the staff in the shop, who I have to say started to laugh.
Update : I took my watch to another jewellery store and have been informed that my watch has never been serviced in the last 2 years
Martin obrian
from London
from London
Jun 10, 2017
I bought a watch from this shop in march
I nice service from the staff was given and I was delighted with my watch . After a few weeks the watch stoped so I took it back, the lady that sold me the watch remembered me, I told her the watch had stoped, I could not believe the rude attitude that I received from the sales lady, you must have dropped it or gone in water she said,
No I explained I had only had it out of the box a few times, that's what everyone says she said,
Your warranty for that watch will not cover water damage she told me. So buy a new one and look after it, I left the shop and sent the watch back to the maker a new watch was sent back to me within a week, I will not return to j . Geeves
Beware of the staff .
I nice service from the staff was given and I was delighted with my watch . After a few weeks the watch stoped so I took it back, the lady that sold me the watch remembered me, I told her the watch had stoped, I could not believe the rude attitude that I received from the sales lady, you must have dropped it or gone in water she said,
No I explained I had only had it out of the box a few times, that's what everyone says she said,
Your warranty for that watch will not cover water damage she told me. So buy a new one and look after it, I left the shop and sent the watch back to the maker a new watch was sent back to me within a week, I will not return to j . Geeves
Beware of the staff .
Mr Davies
from London
from London
Jun 7, 2017
I would always recommend this shop to family and friends for great jewellery, but not any more
The owner is just simply a very very rude person
A spring pin for my watch £15 ( it's £2 to £3 everywhere else) sorry but I will not return.
The owner is just simply a very very rude person
A spring pin for my watch £15 ( it's £2 to £3 everywhere else) sorry but I will not return.
James macaroy
from London
from London
May 30, 2017
Top marks for a fantastic range of jewellery .
Top marks for a lovely window design .
Top marks for a very clean shop .
Zero marks for staff training .
Top marks for staff rudeness .
All in all a nice shop but the staff need a really good training session, and the owner needs to understand that customers make a shop if you have no customers you have no business.
This is the city it's not a Stepney back street!
Top marks for a lovely window design .
Top marks for a very clean shop .
Zero marks for staff training .
Top marks for staff rudeness .
All in all a nice shop but the staff need a really good training session, and the owner needs to understand that customers make a shop if you have no customers you have no business.
This is the city it's not a Stepney back street!
George Clemson
from Liverpool Street
from Liverpool Street
May 4, 2017
£60 for 3 letters of engraving on my bracelet by machine you have got to be joking me I
Got it done up the road for £15 fantastic job
I found like other people the staff are not very nice people
Got it done up the road for £15 fantastic job
I found like other people the staff are not very nice people
Tanya Crosby
from Liverpool Street
from Liverpool Street
May 3, 2017
jG jewellery shop in Liverpool st is a lovely shop with fantastic jewellery in the windows but and this is a very very large but , I am extremely disappointed with the owner of the shop. I took my diamond ring into this shop th sell . I had already been quoted £2500 by six shops in the city and west end of London the highest being £2500 the lowest being £2250. That was until I went to jG. Wow was I in for a shocking experience given to me by the sales person who said was the owner. The price a was quoted by him was £250 yes £250 i asked why that was and he replied and I quote " the ring is terrible madam it's only scrap" I laughed at him and left
I continued to show my diamond ring around to other shops that day in the city and got £2575 cash . I thought I would write this review to help people understand that it's not a great shop after all beware.
I continued to show my diamond ring around to other shops that day in the city and got £2575 cash . I thought I would write this review to help people understand that it's not a great shop after all beware.
Mary c Lyons
from London
from London
May 3, 2017
I would always use this shop for my watch repairs but have now stopped after my watch was returned to me with a broken glass I was told by the old sales lady it was broken already.
I will never return and I have told my banking staff to never shop at this shop .
I will never return and I have told my banking staff to never shop at this shop .
Rose
from London
from London
Apr 24, 2017
Really like this jewellery shop in Liverpool Street. They have some fantastic quality jewellery which is different from the average jewellers.
I found all the staff to be pleasant and helpful. I will definitely go back. Im very pleased with my new diamond set earrings.
I found all the staff to be pleasant and helpful. I will definitely go back. Im very pleased with my new diamond set earrings.
Mr Davis
from London
from London
Apr 22, 2017
This jewellery shop is lovely the staff and owner are not very nice the owner is rude and inconsiderate how this man can run a shop in the city with a rude attitude is strange I work for a large bank and we have been told never to shop at this shop