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Sinclair Jewellers

6-7 Worple Road, SW19 4DA
Sinclair Jewellers image
Address

The Pavement
6-7 Worple Road
Wimbledon
London
SW19 4DA

Map
Telephone
020 8947 8681
Region
Wimbledon
Nearest Station
Wimbledon
0.10 miles
Category
Jewellers

Website
http://sinclairjewellery.com

Opening Details

Mon - Sat 09:30 - 18:00
closed bank holidays and Sundays

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Fine jewellery showroom and bespoke jewellery manufacturer in the Wimbledon London area since 1983 with an instudio workshop on the premises with custom designing and high quality repairs and restorations.

Sinclair Jewellers Picture Gallery

Sinclair Jewellers Picture

User Reviews

BM
from Wimbledon

Oct 28, 2021

Great local jewellers - most of my birthday and Christmas presents come from there and they are gorgeous. They have also fixed damaged jewellery quickly and efficiently and pierced my daughters ears. An all round great shop and would highly recommend.
Barbara
from Wimbledon

Oct 11, 2018

I went in to get one necklace repaired, and 2 bracelets and two necklaces extended.
Besides the fact that the lady who took my details and the items to send to the workshop was plain rude and not apt to any interaction with the general public, I didn’t say anything, trusting the fact that they have their own workshop on site.
A week later, when my items came back, the extensions didn’t match the necklaces/bracelet and were not even polished, look I distinctly different from the rest. The necklace to repair had come back black (they were all silver) from oxidation
D Niu
from London

Apr 20, 2015

Review picture
I had the most unpleasant shopping experience in this store on 28-03-15. I went there to have the battery of my watch replaced. The watch is about 2-year old. It had a scratch mark on the top cover but not really noticeable and was totally wearable otherwise I would not have wanted to pay for a new battery. However, the shop owner, in the process of replacing the battery, completely smashed the cover and made the watch totally un-wearable. To have the cover replaced, I was asked to pay for the full price even though it was him who smashed it. They need to learn to treat customers fairly.
Response from Mr P C Vara Manager
We appreciate Ms D Niu's feedback, but think its only fair we tell our customers what really happened.

Upon inspecting the watch, I warned her that she had a crack on her glass before replacing the battery, but the customer still wanted to proceed. Sometimes when replacing the battery, we need to apply slight pressure and this unfortunately made the glass break. We offered to replace the glass free of charge, but the customer became very unreasonable and got very aggressive as she wanted a new watch.

We always ensure our customer service is to the highest level and aim to treat all customers fairly. We are a very reputable and professional Jewellers and I apologise to Ms D Niu for any distress this may have caused her.

May 5, 2015

Local lady
from Wimbledon

Jun 14, 2014

I attended, with an item of jewellery for fixing, as arranged by phone, and got an extremely short and unhelpful response from the owner, who, hardly looked at the item (an antique necklace of my grandmother's) before just pronouncing rudely and sharply 'no'.

I have previously bought jewellery here, with no problems, although rather overpriced, and so was horrified at this terrible customer service.

I would recommend that this jewellers rethinks their courtesy and approach to customers.

Until then, I would not advise customers to go there.