Amelie's Follies

What a bizarre experience. You have to have an appointment to go in which is good as you feel like you are treating yourself to a personal fitting and this gives you confidence that they are good. I was met at the door by an unsmiling lady (no warmth at all) and she proceeded to tell me off for everything, for wearing a bra that was no good, for asking for my size once she had fitted me, and it was all very odd I was looking for a new swimming costume and she found some really great ones in the sale and i bought one. She wouldn't help by giving her opinion or helping me choose. Altogether very odd, a wasted opportunity to try and sell me more. I would go back as I am very pleased with my choice but I left feeling very surprised by the whole thing.

Awful service!
Rude assistants!
Go to Rigby and Peller for the best service!

Genuinely appalled by the customer service!

I have tried to like this shop, but the staff seem to take pleasure in belittling their customers. The worst customer service I have ever come across. Dismissive & patronising.
It's bad enough buying underware without being made to feel stupid. Don't go there!

I was a first time shopper to this wonderful little treasure of a shop. I bought several bra sets with the help from a lovely lady called Chelsea. It wasn't cheap but you do pay for what you get and that's top service and quality garments. I will endeavor to return again this year.

Can't believe the positive reviews. I had a dreadful experience - the 2 women in the shop were SO rude, disinterested & unhelpful. The worst shopping experience I have ever had. Needless to say I bought nothing - even if they had been courteous enough to show me anything. I was looking for the correct underwear for an outfit for a family wedding, ie nothing out of the ordinary. The 'yummy mummies' of Clapham may love this shop, but I certainly do not.

The service was excellent, bras fitted perfectly and all lovely. Very happy and easy bra buying experience.

I have been using this shop for over 15 years. I finally found a shop that measure you correctly and you get the correct bra. They may not be cheap but I don't go anywhere else. It is excellent if you have a large bust like myself and find it hard to get a good comfortable fitting bra.

Excellent service, very helpful and I got exactly what I was looking for, even though the range is not very extensive. Small range compensated for amply by expertise and friendly service.

It's very tricky getting bikinis for my shape and I walked out with something perfect...because I got the best advice and they found something fabulous which I love

A fantastic lingerie shop with excellent customer service!