Jubilee Cars

All the time i call jubilee cars i speak with martin and my bookings goes well but this time when i speak with ray he was RUDE with me its not the first time i had this its so Unethical if i could give negative stars I would. I'm absolutely appalled by the customer service at jubilee cars . I was lied to by staff who told me my driver was at the agreed pick up location when he wasn't at all, and after making me wait 1 hour and 20 mins after my scheduled pick they refused to offer any kind of compensation. Please save your money and do not use this company, completely unreliable and RUDE!