Gem Nails & Spa

Love getting my nails done in this shop lovely polite people and always happy with my nails every time xx

Lovely place always professional and fast

Poor Customer Service - They don't deserve your business!

Had a voucher for my birthday, which I misplaced. I had no idea it had an expiry date on it, otherwise I would have phoned them to get a replacement, however, just had a de-clutter and came across the voucher, phoned them to book appointment and whilst speaking to them realised the voucher had an expiry date on it, they will not extend it, although it has only expired by 5 days!

Although this was a gift they would certainly not have been my first choice in Selsdon, visited them just once before and they rush you and the manicure they carried out wrecked my nails, but I was prepared to give them another chance after 3 years, and didn't want to waste the gift voucher.

Shame on you Gems Nails, and very short sighted, this is not how local business people build good relationships with the community!