Karen Lockyer Optometrists
Optician in Battersea
rated 9 / 10 from 54 reviews
Adhering to the old adages
‘You can never make a first impression twice’.
Quality Staff = Excellent Customer Service
98 St. John's Road, Battersea, London, SW11 1PX
020 7228 0467
Monday, Tuesday, Wednesday & Friday 09:30 to 18:00. Thursday 9:30 to 19:09. Saturday 10:00 to. 17: 30.
Independent optometric practice owned by South African qualified optometrist Karen Lockyer. Established 10 years ago KLO provide comprehensive eye examinations including retinal scans which help screen patients for conditions such as diabetes, hypertension, glaucoma, retinal tears/ holes, macular degeneration and early signs of tumours. KLO offer 45 minute consultations providing the highest level of patient care. They stock a comprehensive range of designer frames and sunglasses to include Tom Ford, Prada, Gucci and Tag Heuer to name a few. KLO use spectacle lenses from Nikon and Essilor ensuring the best HD vision correction. Rupp & Hupbrach supply their curved sports sunglass lenses. They also fit a large variety of contact lenses including OrthoK, which are vision correcting gas permeable lenses. Karen Lockyer is highly trusted and respected within her field providing industry leading patient care.
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Interior of Karen Lockyer Optometri
I am so pleased with the service I had at Karen, right from the beginning to the end they have taken amazing care of me . Kind , patient and attentive. Thank you for my fantastic experience once again. I highly recommend this service. Thank you to the whole team
Excellent care for 25 years now.
from Battersea SW11
Marvellous, thorough eye testing, delightful people, lovely environment.
Fabulous range of frames too, that’s why I’ve remained loyal to Karen for over 11 years ….what more can I say?
Thomas N Madden
from Kingston-upon-Thames Surrey.
From the times of attending Karen both in the old premises and these beautiful newer surroundings I have received the most high professional service and attention from Karen and her excellent staff colleagues.
You immediately are made to feel at ease and like old friends.
This then manifests in the obviously impressive knowledgeable attention one receives on entering and during the fantastic eye test/ examination process.
When one leaves they feel empowered by the sharing of information and discussion which allows for an enabling environment where knowledge is gained easily and respect is given and reciprocated by each and all.
I would travel from anywhere I lived to have the attention to detail and trust that is gained through Karen and her excellent staff.
She is an excellent Podometrist and human being and an example to all her peers of how to use the knowledge she has gained and imparts to her staff in a way that creates an environment gained through her training and many years of experience in what is a very needed service within The Health Providers Umbrella.
Our lives are enhanced and improved by her true dedication to detail and offering a service that is next to none I’ve received elsewhere.
The first appointment with Karen and her team and will definitely be coming back. Many thanks to you Karen and your team for the professionalism and compassion shown.
from Clapham Junction
I have been going to Karen Lockyer for more than 15 years and would highly recommend their individual attention to care. I started out getting my first varifocals from a well-known high street chain and after weeks of struggling with headaches didn't know how on earth I was going to be able to continue working - I went back to them of course and they said I just needed to get used to the lenses. But a friend advised me to get a second opinion and recommended KLO. They gave a new prescription, and since then I haven't looked back. KLO have been highly vigilant about my eye health - spotted a tear in my retina which could be repaired swiftly - and how my eyes are changing with age. If I leave the area, I shall want to keep coming to KLO!
Great service as usual and I'm loving the new location and more spacious facilities. I've been a customer for a while so this was a 2-year check up (friendly and thorough) and then time to get select some new frames (equally friendly and thorough and with a good selection to choose from including my favourite range Woow), Have a pair of Maui prescription sunglasses too which are fab! I've just picked them up and am super happy. Highly recommend.
from SW11 6AF
Karen Lockyer has been my optician for over 15 years and I have always been impressed with the level of care and service I’ve received. For me it’s reassuring to see the same optician every time and Karen is absolutely brilliant. I am a ridiculously nervous client (having been misdiagnosed with something serious by a previous optician) but she has never made me feel ridiculous! Instead she is calm, thorough and reassuring, taking her time to explain both tests and results. As a very short sighted contact lens wearer I have always been kept up to date with and offered free trials of the latest types of contact lenses. The practice is comfortable and modern with state of the art equipment. The rest of the staff are all really friendly too. I always recommend her to anyone looking for an optician as I wouldn’t think about going anywhere else.
I have been going to Karen Lockyer for years. I have always received professional treatment and useful advice. As a result, I have excellent prescriptions for eye glasses and a great choice of frames. Couldn't be much more pleased.
Karen Lockyer Optometrists provide an excellent service. The eye tests are very comprehensive and will pick up any health issues such as glaucoma. They provide a wide range of lenses and frames and the staff are very knowledgeable about the products. The company is clearly very well managed because the staff seem to really enjoy their work and they are very
pleasant and helpful with clients. I have used the service twice and wouldn't consider going elsewhere.
Very professional. Excellent client-service: thorough, comprehensive, and caring. Reliable and responsive follow-through.
Sir Robert Malpas
So helpful ,very efficient and friendly staff giving excellent service .
I thoroughly recommend them .
The team at Karen Lockyer have been absolutely brilliant with my children who are both shortsighted. They have advised on latest technology and always take the time to explain what they are doing and why to the kids. In particular my daughter was very upset about needing glasses and Sarah was wonderful in helping us find the right pair of frames. I can’t recommend KL enough. The new location is great too!
We have been using Karen lockyer for a few years now . Never had any issues , very pleasant staff . A great range of glasses and sunglasses. . Would highly recommend.
from Chelsea, London
Marvellous people and a pleasure to go there.
I am one of Karen’s original customers and even though I no longer live locally I have maintained going to see her for my contact lens and glasses. She has always been at the forefront of innovations and offers a comprehensive range of monitoring and evaluation. As I have Macular Degeneration in my family and a history of Uveitis I trust Karen's thorough methods. She picks up issues early and gives honest advice. I have just bought a new pair of varifocals and for the first time I bought some occupational glasses for work. The styles and variety of frames are stunning and the sunglasses are superb - even if you don't need prescription ones. It's very important for me to support local businesses and I happily support Karen and all the her team.
Great, friendly, personal service from a local independent provider and comprehensive eye checking set up. Helped me with advice and intermediate checks at my routine check up recovering from a bad bout of conjunctivitis to resume care and medication in advance an imminent, but anxiously awaited follow up appointment at the hospital. Karen Lockyer are the best…
The service is as attentive and friendly as ever, but in the end what really matters is that the new glasses do their job, and though it's taken a week or so of wearing them in to reach this point, I'm pretty sure these are going to be OK. Thank you.
I always have excellent service and have been coming here for at least 15 years. The eye tests are thorough and highly professional and the selection and fitting of glasses is outstanding. The staff go to enormous trouble to ensure you get the glasses you want, perfectly adjusted.
I have the privilege of being one of Karen’s original customers! She has always been at the forefront of ophthalmology, providing a comprehensive range of monitoring and evaluation. I have recently moved out of London but always travel back as I wouldn’t trust anyone but Karen with my eyes. She consistently picks up issues early when they can be sorted with (relatively) little hassle and gives straightforward honest advice. She also has great frames that always gain you compliments!! Don’t go anywhere else.
I’ve been bringing my youngest since he was 8 months old and now he’s 5! The staff here are incredible and the selection of awesome children’s glasses is fabulous. They were able to fit him with the best possible glasses for a small baby and have always come up with amazing solutions as he’s grown. He genuinely loves coming here! We have just found out my eldest son needs glasses so we brought him here as we weren’t happy that the selection elsewhere for 7 year olds would suit how active he is and wanted to find one pair of glasses that were cool, sturdy, and could be worn for PE as well as reading etc. Simon found us the perfect pair and my son is over the moon. I cannot recommend them more... always friendly and kind, always so knowledgable and so professional, and they go above and beyond to help their customers find an individually tailored pair of glasses that is the best for them 😀
Great service, friendly staff and good quality glasses.
I had the most comprehensive eye exams with Karen and her staff members and got a very nice new pair of glasses which I will use for a long time. They are truly professional, did exams and consultation with great attention to details, care and customer first approach. The shop is impeccably clean, they have good selection of glasses and all the staff are friendly. I will continue my regular checkups with Kate and the team from now on.
I have been coming to Karen for years for my eye sight tests, lenses and frames and would never go anywhere else, (I did..and wasted my money so came straight back to Karen). Karen is thorough, and provides an exceptional service in which she takes her time and really listens to your needs. Her team are very professional and welcoming.
The lenses are expensive, yes, but they are amazing..and for my eyes which have gone through retinal detachment and surgeries, I only want the best..and KL is the best.
Excellent professional service . Well worth paying the extra for a comprehensive eye examination . Good choice of frames and good after service . Very satisfied with my purchase
Friendly personable team, thorough testing and excellent advice on choosing frames.
A few years back, I had a recurring problem with one of my eyes which kept flaring-up red/bloodshot. Not satisfied when my cheap and cheerful high street chain optician kept giving me drops for dry-eye, I arranged an appointment with Karen Lockyer for a second opinion.
The very same day, Karen Lockyer sent me along to Moorfield Eye Hospital at St Georges with a referral letter. The hospital informed me I had keratitis - a potentially sight limiting condition if not treated quickly. It took some months and many visits back and forth to the hospital but all is now better.
I cannot recommend Karen Lockyer highly enough.
Karen Lockyer and her team really do look after their customers.
La, who helped me choose a pair of frames on my recent visit, knows instinctively what will/will not suit your face shape. Thank you La - I love my new glasses.
The guarantees they offer, the service they provide, the cleanliness of the store and the equipment are second to none.
I also agree with many other reviewers here - they are not at all pushy!
Excellent service; professional, friendly, supportive staff and super efficient. Thank you!
I popped into Karen Lockyer looking for new lenses for my glasses. I have a very good expensive pair of frames so all I required were just new lenses! Simon was very professional and friendly and did not try to ‘push’ me into buying a new pair of frames which was a breath of fresh air as lots of opticians refuse to just replace the lenses. The whole process of ordering, sending the frames, returning the finished product took only 3 days. It was seamless and very satisfactory. I will definitely be going back there!
I have always found Karen and her team to be very professional and personable. They do a very detailed examination and the glasses I have received have been always pretty wonderful in that they keep my vision very sharp. In addition, their choice of lenses (I get Nikon) and frames (I get Lindberg) are never a compromise. What more can you say?
from Isle of Wight
Fantastic service from a thorough eye test to great help choosing new glasses. Everything was excellent and nothing was too much trouble even in these tricky tunes. Couldn't recommend more highly.
I could not be happier with my new pair of specs from Karen Lockyer. A comprehensive eye exam with full safety protocols during covid cannot be easy, but Karen gracefully managed it with aplomb. Simon’s most helpful front-of-house service kept the whole process enjoyable. We need to support good independent businesses during this challenging time. Don’t hesitate to book yourself in here if you require an eye exam or eyewear.
Karen is back up and running post lockdown! She and the team have clear health and safety protocols and the whole experience is very well managed-they have put a lot of time and effort to ensure the safety of their customers and it shows. As always, I highly recommend them and right now, it is very important to support our independent stores or they will disappear.
A fantastic service from the whole team. I’ve just been back for more! (This time beautiful prescription sunglasses). Very happy.
I've been trying for half a century to find an optician capable of providing a frame which will really fit my (perhaps unusually shaped) head. This was the first. Infinite patience, diligence and willingness to listen finally delivered perfection. The eye testing was stunning as well. So were the designs. And the whole experience was reassuringly expensive.
Been using Karen's since 2002, extremely pleased with the service. All positive experiences.
Karen and her team go above and beyond to make sure you get the best service, the most suitable glasses and that you are happy. They don't just test your eyes, they monitor your eye health and they geniunely care about their customers. Don't go anywhwere else!
Karen is an excellent Optometrist, who has lots of experience and whom I completely trust with my vision. Despite my poor eye sight she has always done a thorough examination with all their excellent equipment and provided me with contact lenses and glasses that have a perfect prescription and clear vision. I would go there again and again and despite moving out of London, I still use this optician as there is no where better.
Karen takes the time you require and is an excellent optometrist. Fantastic, clean facilities and a thorough exam and follow-up is what you will receive. Couldn't recommend higher.
Karen has looked after my eyes for at least 15 years now and I can't recommend her highly enough. A few years ago, my already poor eyesight was deteriorating and she sent me off for further tests which discovered cataracts (I'm only in my forties) and talked me through the various options and surgeons. Then recently I woke with a veil over my vision in one eye, she squeezed me in for an appointment and then rang round for me until she found a surgeon who could see me that afternoon. I had a detached retina and because of her, it was operated on in time and my vision saved. She really knows her stuff, even if you don't have major problems like mine
I would just like to give a digital thanks for my own experience almost a year ago.
I had a regular check last May and used the Optomap scanner. KLO detected an anomaly on my retina and had me immediately sent to Moorfields eye hospital. I was diagnosed with a very rare and moderately advanced eye cancer. This is the sort of thing that will show up on a scanner but not during my vision checks. I am only 50 so it was even more unexpected. I had surgery and am alive and well today. I would like to thank KLO for recommending the scan and investing in the equipment for we , her patients.
from Kronberg, Germany
Karen has been our family optician for 2 years. She introduced my 9 year old son to EyeDream lenses which are worn overnight so he won't need any glasses during the day and his vision won't deteriorate further. The whole team was very patient, my son needed 3 sessions to learn how to put the lenses in and out. Karen is very thorough with her eye controls and works to a very high standard, she won't stop until she found the perfect solution for you, I cannot praise her highly enough! She was also very helpful when we moved abroad to find a new optician here to continue the night lenses. 10/1
A real top quality outfit. I have over the last 15 years or so been a user of Karen Lockyer and have always been very happy. KL takes excellent care of their clients: you get an optician who remembers who you are, who understands what you like/don't like and who will fine tune your eyesight care. This isn't dishing out glasses/contacts by numbers, this is genuine care and attention to your eyes and how you, as an individual, use them. I really cannot recommend KL highly enough, professional, friendly and a nice bunch of people. when I have gone elsewhere, I soon come running back!
I've been a customer for nearly ten years. Karen, and her staff, provide a great service and pride themselves on knowing their customers. I use their monthly payment plan which as well as evening out costs gives you access to as much professional time as you need. When new products come along, you can try them before deciding to change. A great customer focused small business that a 'High Street' needs. Try them.
Fantastic range of frames . I love my Maui Jim sunnies
Whilst I cannot fault the service I received when I went for a sight test and contact lens check, I think the staff are misinformed about the costs involved and gave me some very misleading information which led me to believe that prices were cheaper than they actually are. It's an incredibly expensive service and I can get exactly the same service for half the price at my previous opticians! I will be going back to them I'm afraid.
I have been going to Karen Lockyer's since 2006. I have both glasses and contact lenses and they have been brilliant in helping me choose the correct glasses that suit me and my prescription. When I chipped one of the lenses they were fantastic in getting it resolved quickly. Karen has been great at helping me find the right contact lenses to suit my lifestyle and prescription and updates me on the latest developments in technology if she feels I would benefit. I cannot recommend them enough.
Karen is brilliant. She completely saved me by giving me quite specialised lenses when i'd all but given up finding them. The team are friendly and efficient and nice to you and Karen is just lovely. I don't normally take the time to write recommendations unless the people in question are exceptional and this optometrist is. I now have perfect vision which was painless and easy and there's also the bonus that it's not a horrible big corporate but an independent who are clearly passionate about putting the customer first.
I was very unhappy with the service I was getting from a certain high street chain of "opticians" and booked an appointment with Karen Lockyer last year. Two days later I was downstairs being checked out on the machines and the day after that Karen called me and insisted I drop everything and go to outpatients at Moorfields. A couple of weeks after that I was in hospital being operated on for a tumour in my eye which she had found & the other guys had missed. Obviously I'm completely biased as she almost certainly saved my life but I can't praise Karen and her team highly enough. They offer a very personal, thorough and professional service and they have already had visits from many of my friends and family.....
By far the most thorough eye test and eye health check I have ever had. My contact lens are so comfortable I forget they are there. The staff were friendly and professional and Karen was very patient while I tried virtually every lens available, eventually I settled on the first one she had recommended. I have no hesitation sending family and friends there as I know that they will receive the best possible care, I personally will never set foot in a high street chain again.
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