Am always one for supporting local independent businesses so I went there with my dog to buy him a harness.
I was Immediately was given the ‘Pretty Woman’ treatment, ignored by staff then when plucked up the courage to ask for assistance the older lady with short blond hair was very sarcastic with me because she thought I could not afford to shop there and was wasting their time.
I left and ending up being forced to hand my money to a Chain pet shop ‘Pets At Home’ down the road as I was desperate. They helped fit my dog into a perfect fitting Harness and saved the day. Thank you PAH.
Whites Pet Care Centre
80 Sydenham Road, SE26 5JX
Address
80 Sydenham Road
Sydenham
London
SE26 5JX
Opening Details
09:00-17:00 (Mon-Sat)
10:00-16:00 (Sun)
Facilities
Delivery Service Available
Nearby Similar Businesses
0.70 miles
The Groom Room
3, Bell Green Retail Park, Bell Green, Sydenham, London, SE26 4PU
0.74 miles
Pets at Home
3, Bell Green Retail Park, Bell Green, London, SE26 4PR
1.27 miles
Love My Hound
55 Beckenham Road, Elmers End, Beckenham, BR3 4PR
Facebook: @whitespetcentre
Instagram: @whitespetcentre
User Reviews
Sandy
from Norwood
from Norwood
Jul 19, 2022
Steven plested
from Sydenham
from Sydenham
Nov 15, 2020
Always extremely helpful staff very very friendly, polite and caring, this shop always has a wide range of products available and if they don't they will try their best to get what you want will also deliver heavy items like cat litter or heavy dog or cat bags if you live locally I always try to use this shop if I can as far as I'm concerned the best pet shop in South East London.
Helena
from Sydenham
from Sydenham
Oct 7, 2015
I love this pet shop. The people here are super friendly, helpful and down to earth. They have excellent products and will even deliver heavy cat litter etc to your home for no extra charge if you live locally. The house parrot and cockatoo are worth the visit alone. 100% caring, professional and knowledgable. Local treasure.
jerry white
from s e london
from s e london
Jun 2, 2015
this is one of south London friendly little shops and a must for pet owners to have a go and see, a great range of goods for almost all pets,i could spend an hour just talking to the parrots in side the shop.
a polite team of people are there and are very knowledgeable about there stock.
a polite team of people are there and are very knowledgeable about there stock.
Mark
from Sydenham
from Sydenham
Aug 27, 2013
A Truly wonderful store. The staff are always so friendly and exceptionally helpful. I am also incredibly pleased to see they are soon to stock reptiles and the food for them. Always a pain to have to travel so far to feed my gecko. Now I won't have to go anywhere else.
Katie
from Sydenham
from Sydenham
Aug 15, 2013
Best pet shop ever! Kind and helpful staff. Good advice and great home delivery service and a parrot that says hi when you walk in! This place is an institution and in relation to the bad review- no one is perfect I am sure sometimes people have a bad day. If you are a regular customer you will know this is not the norm!
Mary
from Crystal Palace
from Crystal Palace
Jan 2, 2013
Don't agree with the negative reviews at all! Staff are amazingly helpful when I visit and I also get a home delivery service which is always on time with a very friendly delivery girl. My dog (Frankie, Golden retriever) loves to visit the shop as they always make a fuss of him. Best pet shop for miles around!
Name: Mary
Location: Crystal Palace
Name: Mary
Location: Crystal Palace
Mrs Morgan
from Catford
from Catford
Jan 2, 2013
I found the staff very helpful
They phoned me when they found out item I ordered would not be available for longer than expected
Also gave good advise whilst in the shop
Name: Mrs Morgan
Location: Catford
They phoned me when they found out item I ordered would not be available for longer than expected
Also gave good advise whilst in the shop
Name: Mrs Morgan
Location: Catford
Catherine
from Sydenham
from Sydenham
Dec 31, 2012
We have used Whites for a few years now and the staff have always been extremely helpful. They are very experienced and have taken us through everything that we have needed with lots of recommendations and suggestions. A really good pet shop and a great source of advice.
Name: Catherine
Location: Sydenham
Name: Catherine
Location: Sydenham
tonita
Sep 3, 2012
Rude, unhelpful staff that treats the customers as if they were wasting their time. I almost got told off for asking questions and there were two customers waiting to be served when the members of staff happily were sharing cups of tea by the counter. Horrible place that I dread to come back!
Not given
from Bromley
from Bromley
May 14, 2012
The staff are always very helpful and knowledgable. you can trust their advice and the range of products is also very good
Name: Not given
Location: Bromley
Name: Not given
Location: Bromley
Anonymous
Mar 4, 2010
The service is always kind friendly and with lots of care and knowledge towards ones pets. If a product is not in stock Whites will always see if it could ordered for you. The teams knowledge of particular pet foods and tehir benfits is always to hand fro onesinformation. It is always a great place to visit and always to be made welcome. Thumbs up to all of the team at Whites Pet Shop