City Cobbler

Sadly after arriving at the City Cobbler thinking it was the Specialist a shop opposite I’d arranged for a suit case repair with.
The city cobbler misled me into thinking they had arranged my repair, after a week of no contact I realised my mistake and called them to discover they had not been able to make my repair but not bothered to call me.
I collected my case went across the road to The Specialist who made the repair within the hour.
Super disappointed with the city cobbler!!

Botched job on battery repair. Watch ruined. Rude man did not want to accept he has ruined it. Avoid.

Took an old pair of nubuck boots for new soles get them the next day in perfect condition.They even sprayed the nubuck leather which I hadn't asked for which made the boots look great
I'm digging all my old shoes!

He is the man for the job
A truly professional man

Went in to get a belt shortened. They did it straight away and refused to take even a penny from me.

I have always found this shop really good.the service is always professional and they will go out of their way to help with anything I need,sending my dad's old clock off to be repaired,phoning me when it was ready to be collected.
They have fixed so many pairs of shoes for me and my partner and we have never once had a problem.they have a huge selection of luggage and trunks and sundries.id never go elsewhere

I had a key cut here, quick service, great price, key does the job.

Like an idiot, I left my wallet on the counter, but didn't notice until the shop was closed. Called back the next day they were open and was relieved to find they'd kept it safe for me and I was able to go pick it up. Very very happy with the service.

I've lived nearby for 9 years and have been to this shop loads of times. They've re-heeled and re-soled loads of my shoes and boots (including some very expensive ones), cut keys for my flat and my office, and they've just shortened a belt for me. I've always found them great (particularly Colin), hence taking the time to pen this review! Highly recommended.

i took 2 pairs of shoes to be done very good wook about 2 weeks ago last week i took some more shoes and keys to bee done good work and the keys all worked i will return again

Name: natasha
Location: north london camden

Like PM I paid a considerable amount to have a pair of boots altered which City Cobbler damaged, and then denied damaging. Staff were rude and dishonest - I would not recommend them.

I HAVE MOVED IN TO THE AREA ABOUT 2 MONTHS AGO WE NEEDED SOME SPAIR KEYS CUT FOR MY FREINDS FOR OUR FLAT I NEEDED 4 SETS OF KEYS CUT IN TOTAL 20 KEYS CUT AND EVERY 1 OF THEM WORKED AND I HAVE BEEN BACK LAST WEEK FOR MORE KEYS AND THEY WORKED AS WELL AND DONE A TOP JOB ON MY SHOES AS WELL I WAS SERVED BY A YOUNG ISH GUY ALLWAYS HAPPY WITH A SMILE WILL RETURN

i have used this shop for about 27 years,they are very helpful and go out of there way to help,ive had shoes fixed,bags repaired,zips fitted, engraving and all sorts over the years and all done expertly and at a reasonable cost,theyve not been there for 30 years for nothing.ted of bermo.

Name: ted clarke
Location: bermondsey

I found the staff in this shop rude and unpleasant. With plenty of other places offering similar services I'll steer well clear and would advise others to do the same.

Name: Chris
Location: Walworth

I paid £45 to have my boots resoled just before I left for a holiday but less than 24 hours later the boot came away from the top of the sole at the heel when I was taking them off on the plane.

I took photos and kept the receipt from the second cobbler I had repair it, as I was abroad (Simon's Shoe Repair in Sydney, they were awesome!).

The chap behind the counter denied I had even had the second repair and would not look at the photos or receipt, or where on the boot I was trying to show where it broke. He just kept pointing to his stitching on the bottom of the boot sole, but that was not where it broke and he just keeping yelling 'you didn't have it repaired'. I think they must have just slapped a new sole on without properly replacing it and securing it to the boot itself.

I was really upset by how rude and defensive he was and felt I wasn't being listened to.

I used this company to change my watch battery I found the service I received not good at all the people who run this shop are very rude and very unhelpful.

They changed my battery and charged me £5.00 they would not give me a receipt and when i asked if they would guarantee the battery to last one year as i have always found to be the normal service when i have changed my watch battery elsewhere the comment i got was "it will last three to six months if that". As i had already handed over my money i has no option but to except this.

My watch battery lasted two whole days when i returned to the shop they told me i did not get the battery from them, but i know i did and they refused to give me my money back.

So I would not recommend this shop or any of its services to anyone.

Thank you

A resident of SE1