Tesco Express
Supermarket at 114-116 Violet Road
Tesco Express offer a smaller, convenience store version of Tesco supermarkets, stocking fresh produce, groceries, baked bread and alcohol, as well as household products and toiletries.
Terrible shop. Never any stock of even basic items. I only use this store as an absolute last resort but it never fails to disappoint. Empty shelves every time except for the often green coloured meat. The staff look like they have lost the will to live. The store is dirty with an unpleasant smell and don't get me started on the Tesco cash machine outside, I don't think its ever been cleaned, Its absolutely disgusting1
I have had many issues with my local Tesco Express on Violet Road (E3) for the last 7 years about poor management and stock supply and wrong prices displayed etc. but never complained before.
Tonight, I have complained and asked for a refund because it was the third time in a week that it happened and it even went well beyond the acceptable:
The staff was not happy about my claim despite knowing me as a customer for years, and not only they were annoyed by my claim, they insulted me, they told me I was an "idiot" and a "drunk"!
All I was complaining about, courteously, is that they charged me £6.50 for a bottle of wine that was displayed at £5.25 on the shelf, and it was the third time it happened in a week.
I asked them to correct the price at the till, but then was charged another wrong price, and finally when leaving the store they threw insults in my back, like "drunk" and "idiot"!
This is unacceptable! This was in Violet Roa
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