On 15/01/2023, I had excellent customer service at Aldi in Kidbrooke by employee Gian and I would like to share my experience.
I had problems passing my groceries in the self checkout, and the employee Gian gave me all the assistance, with a lot of education, patience and professionalism…
I will summarize the story so the text does not get long.
Some grocery items were not registering automatically, I had 2 boxes of broken eggs (my fault), my credit card Bank It didn't work, I had to go home to get another one, I paid half of the groceries at checkout and the other half at Self-checkout . Bad day for me, but I had full assistance and guidance, it was my luck. 🙂
Before that another situation had happened , when I went to remove 3 packs of 2 liters of water, which were piled up and could fall when removed, the employee Gian was passing by at the time and asked if I needed help, and he removed the packs for me. 🙂
Honestly, it's very difficult to find attentive staff who are ready to help.
But, today for the first time, I had this great experience. I hope Gian has a great future at the Aldi supermarket, because he is a rare person to find.
Thank you so much Gian
Aldi sell a wide range of groceries, fresh fruit and vegetables, chilled and frozen foods, alcohol and household goods.