I visited the salon (Toni & Guy, Crouch End) on a business trip about two months ago. My request was simple but strict, a men's trim in line with my existing style, which I liked.
All of the staff were very nice. Lads on the desk took care of my belongings while the stylist asked first what I wanted, and really made sure he understood what I was asking for. Every now and then he'd check and make sure he was still on the right page.
I've seen some negative reviews elsewhere, and don't understand them. Either the salon has had a total makeover, or else they've been trolled badly. Good c
There are several Toni & Guy salons across the UK offering haircuts and advice on a variety of hairstyles and colouring. A free hair consultation service is available.