Stone Lion Veterinary Centre

incompetent and unprofessional driven by greed, not interested in helping. They prescribed our dog painkillers but lied it was anti-inflammatory three times to us, the dog didn’t have any discomfort only a potentially inflamed lymph node. Luckily we read the meds sticker before we gave it too her; because this could have caused her more harm

I would not recommend these vets, they are not caring and cause more harm to our loved pets. Do not use them, I made that mistake

Not only have the Stone Lion taken very good care of my pets but they have also been so kind and supportive to me at times of bereavement. This is over and above the call of duty and is very much valued.

I notice that one reviewer was annoyed that they could not be seen because their emergency cover was in Richmond. The Stone Lion have to concentrate on pets from the practices for whom they act as emergency cover and would not be able to do this if they accepted pets whose emergency cover is elsewhere. This would be the same for any practice offering emergency cover.

We have come to this vet for since we moved to Wimbledon 8 years ago, and they are by far the best vet we have dealt with anywhere. They are courtious, the vets, no matter what time of day or night, always know what they are doing, your pet and you can feel totally confident with them. Thank you

Reading some of these reviews I have felt compelled to register my own experience When our cat fell seriously ill recently the staff at Stone Lion were incredible. His care was of the highest possible standard day and night, and when push came to shove and he needed an operation it was really well explained and our confidence in their abilities could not have been greater. His care through Roger, Jacqui and the team was first rate. For what should have been a major traumatic experience for cat and owners it was anything but. He is now making a full recovery and the staff have been genuinely interested in his progress. First class service all round.

My cat Louis was referred to Stone Lion by our local Goddards surgery. He was very ill and sadly he died after four days. During this time the Stone Lion team worked on him night and day; they could not have given him better care or more concern if he had been a human child. They rang me with regular bulletins several times a day, and tried everything possible to save him. I couldn't comment on what the practice's routine care is like, but if this is representative of the emergency service, I would give it ten stars.

Name: Heather Owen
Location: Wimbledon, London

I give their emergency line 10/10. My cat came home last night with a hurt paw and I needed some advice on what to do and if I needed to bring him him as he hates travelling. The Nurse Louise gave me really helpful advice and put my mind to rest. What great service!

Our Spaniel's eyes were operated by the Stone Lion team, some years ago. I was serious stuff, we had consulted any number of vets already who had said it was inoperable. Finally a veterinary professor suggested Stone Lion.

The female vet who saw us seemed competent and confident, but not very friendly. She examined the his eyes with great dexterity. With the others it took four hands, two of hours, she did it with one. She offered to operate and we accepted the full package, test for allergies to anesthetics, then anesthetics, then the operation, then intensive care, then recovery. It was reassuringly expensive, i.e. they could have bought us a new dog and kept most of the payment...

But, it was completely successful and for that reason we are grateful and have no hesitation in recommending them, at least for complicated procedures.

I find the medical staff helpful, knowledgeable and friendly, but the manager of this place must have been a former bailiff! When our dog (at the time registered with this practice for 2 years) got attacked badly by another dog on the common, we were treated with hostility and coldness as we could only meet half the emergency treatment costs while waiting for the insurance to come through - in spite of having informed the vet and other staff in advance of this and being told not to worry about it. The manager refused to let us have the dog back until the balance was cleared in full and pressured us to borrow the money from friends in order to pay up on the day of the accident.

Needless to say, we're no longer using Stone Lion.

I called up late Friday evening as my cat was in distress. I live in Southfields & normally use the vet on Replingham Road however their emergency services are in Richmond & i have no transport. I called Stone Lion to enquire if they would be willing to see my cat. I was told by the vet that I was not to bring my cat under any circumstances to them which meant I had to take my already very distressed cat in a much longer car journey which my neighbours kindly helped me with. I completely understand that they cannot help everyone but the curt & rude manner in which I was dealt with was unacceptable & I will never ever try to use them again & I will strongly advise all my friends & family against using them.
Sylvia Cook

I always think that it is a good sign if animals walk into the vet's cheerfully, rather than being dragged in!
We were referred by our regular vet, when a dog became blind, as this clinic has specialist vets, incl an optomotrist. We also saw a neurologist.
Pleasant friendly staff, very helpful and knowledgable.