ADVISABLE NOT TO GO TO THE CAT & MUTTON - BROADWAY MARKET/LONDON FIELDS
5 of us spent over £100 for lunch there on Monday for a friend's birthday. It was my first and last time. The service was horrible. They forgot to bring us our coffees, they got orders wrong, what was listed on the board was not what we received on our plate. I noticed several other people in the place either sent their meal back or didn't finish. One man literally advised us not to get the steak and didn't finish his. But none of this compares to me getting my BAG STOLEN! It was wedged in between my legs and my friend's sitting right beside me. There were 5 of us and no one saw anything strange. The manager reacted in a complacent, unaccountable almost even slightly defensive manner. She let slip that their CCTV had not been working for at least 3 weeks and they have around 2 THEFTS A WEEK! She also said, "I don't own the place I'm just the manager." She said there were loads of warnings up. When asked further as to where exactly those warnings were - she informed us they were in the toilet. Totally unprofessional and unacceptable. It isn't safe and they obviously don't care about their customers.
Posted: 2006-05-03 15:59:00