The Terrace

Unfortunately our office Christmas lunch here was not a good experience at all. The service was ridiculously slow. Our starters only came after a lengthy ordering process (even though we had pre-ordered everything weeks in advance...?). We were finally served water, drinks, and wine after our starters and shortly before our mains came--and only then because we asked repeatedly (i.e., we were never once offered any drinks, and only managed to get a wine menu after finally getting someone's attention a good 45 minutes after we'd arrived). My main was a very small pile of noodles with literally just a little bit of sauce and no vegetables or anything. I was still very hungry, and disappointed that my organisation had paid over 30 pounds for my three courses when I essentially got a handful of buttered noodles for my main. Dessert took 30 minutes to arrive and no apologies--just repeated assurances that it was coming. Maybe they were understaffed but the restaurant wasn't particularly busy. Our visit took over 2 hours and was quite frustrating. I hope they'll sort it out as the venue could be great.

I can't comment on the quality of the food at this restaurant because despite over an hour's wait (after which we had to go), it never arrived.

Lamentable service.

Not to be repeated.

Eaters beware.