The Generals Grill
Turkish Restaurant in Becontree
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User Reviews
Habiba
from Dagenham
from Dagenham
Feb 1, 2019
I ordered for delivery and my meal had missing chips. I called the restaurant hoping they would put it right only to be told the chef is adamant that there were chips in my order. I offered to photograph and show them my order which arrived WITHOUT CHIPS. The manager then said I was lying and the chef is sure there are chips in this order and if I want my chips or my money back I would have to come there and pick it up because they won’t send anyone back for chips their chef was so sure I had. After explaining that was unsuitable considering we ordered for a reason. He said that was my only option and hung up. Horror show of a restaurant. No wonder they’re usually empty. How embarrassing
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