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The Black Horse
Rathbone Place, London
020 7307 9911
Public Houses & Inns
Fitzrovia
About The Black Horse
The Black Horse is a pub that serves traditional pub food. They have three pool tables and two big screens showing all the main sporting events. On Mondays, they have a live comedy and quiz night. Catering for private parties of up to 100 guests is available upon request. They also have a Happy Hour.
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The Latest User Review
| Anonymous | |
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| Since: Sep 2006 | |
| Posts: 5123 | |
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Please check with The Black Horse before visiting, if you know the details are incorrect please tell us using the button below.
Please check with The Black Horse before visiting, if you know the details are incorrect please tell us using the button below.
3 out of 10 stars
The Black Horse used to be a calm, relaxed and pleasant environment that was a frequent stop on our afternoons out. However, it would appear that over the past few weeks it has been taken over by a rude, disheveled, hefty older gentleman who has no perception of customer relations and loses his cool whenever asked for more than one drink. If we are being served by a member of his staff, our drinks take twice as long as they have to work AROUND his flustered movements while he barks orders at them. Seeing him treat his staff like this appalls me. He even had the audacity to grunt at me to "Move out of the Way" while I was standing at the end of the bar chatting to one of them as I assume he thought I was their aquaintance rather than a paying customer.
What also annoyed us was that the fact that whenever we had a grievance about a drink or a meal he would fire out excuse after excuse rather than just apologize and offer us a refund. The staff, however, are more than happy to offer us alternatives and deal with our problems.
The atmosphere has been tarnished with this man ruining what was once a friendly and welcoming escape.
We will not be returning.