My Review

1 out of 10 stars
AVOID AT ALL COSTS.

Terrible. Patronising, condescending attitude towards customer.

Took my macbook pro to the shop because of boot issues.

After 4 days, they told me it was a logicboard problem which they charge £350 to repair. I decided to collect the laptop and have it repaired elsewhere where i got a quote for half the price to replace the logicboard with a brand new one. I went to the shop to collect the laptop. The owner was miserable and unfriendly when i told him i wasn't taking the job.

When i got to the other repair shop - most of the screws were missing from the chassis and my internal airport card was GONE!!

I called them up about it and the owner got really defensive that i was accusing him of stealing. Well the fact is, it went IN with all the screws and parts, and came out without.

He said he'd give me an airport card if that was my "beef", but said it wouldn't be much use to me if the logic board wasn't working anyway. He wouldn't have said that if he was absolutely confident nobody in his shop had access to the inside of my computer... And combined with his condescending attitude i became immediately suspicious.

Incidentally - we replaced the logic board with a brand new one, and now the machine doesn't even fire up. The computer is worse off than when i took it in.

So either they mis-diagnosed the problem (in which case don't trust them), or they've used the insides of my machine to fix someone else's (in which case - AVOID AT ALL COSTS). Or they just had a go at it to make sure that they get the job.

Anyhow i got the whole machine repaired including a new airport card and parts for 2/3 of the price they charged me.

This company has absolutely ZERO INTEGRITY, AVOID LIKE THE PLAGUE.