Horrendous experience. Wanted to buy a printer. Hewlett Packard Deskjet 1050 on sale at £69. I said it was too dear. Pushy salesman told me I could have it for £59 if I paid 'now'. I agreed. I walked 5 minutes up the road and saw the same printer in Ryman's window at £29.99. I went back to Gultronics and explained. They agreed to a 75% refund, due to a 25% charge for 'restocking', which is stated on the back of the receipt. This gave me a loss of £15. I complained that I had only left the shop 2 minutes earlier, so how could they justify a 25% charge? This was met with derision. I left with my £15 loss and bought the Ryman's printer.
Now, I'm not saying I'm clever. I'm also not saying that Gultronics did anything particularly illegal or wrong. I am writing this to stop anyone from making this same mistake. Firstly, shop around A LOT. Secondly, the Gultronics guys are plainly not interested in goodwill or repeat business or fair dealing or anything which makes me want to do anything but write a poor review of my shopping experience. I got the bus home feeling like a tourist who accidentally wandered into a clip joint and made to pay a fortune for a can of coke before being allowed to leave. Hateful.