Macs

Beauty Salon at 61 Kilburn High Road
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9 / 10 from 55 reviews
Address
61 Kilburn High Road
Hampstead & West Hampstead
London
NW6 5SB
Map
Telephone
020 7328 9777
Nearest Station
Kilburn High Road
0.02 miles
Category
Beauty Salons
Opening Summary
Mon-Fri: 10am - 8pm
Sat: 9.30am - 11pm
Sun: 11am - 5pm

Macs London, over the last 10 years, has become the place to go for your hair, beauty and health treatments. Frequented by celebrities from screen and stage, our reputation has allowed us to maintain the status of ‘haven’, away from the eyes of the paparazzi, and the pressures of a busy metropolitan lifestyle.

We always stay ahead of the curve by sourcing the best techniques and products, new and old, from around the word. We know we can make you look, feel and be better. Although we can’t stop the body clock ticking we don’t necessarily need to let the world know what time it really is.

At Macs we can help you look and feel younger. With the right hair cut, make up and fashion advice, tailored to suit your requirements, we’ll have you looking younger than you thought possible within a few hours of being with us. And after you’ve slowed down, enjoying some of our many holistic, massage and relaxation treatments you’ll be feeling as young and fresh on the inside, as you look on the outside. Beauty isn’t skin deep, come in, relax, and discover the beautiful you.

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User Reviews

Goggle user
from Kilburn

Dec 14, 2015

I had my colour cut and blowdry done by Martha absolutely amazing, I love my hair!she listen everything I sayed and want, she carefully advise me she is so professional I will definitely go back to her !
raphaelle
from london

Nov 7, 2015

I went there for the first time and asked for a balayage cut and blowdry, i showed the lady a picture and asked for a natural colour (i have got brown hair) and i ended up with a colour which was nearly blond i hated it. I went back there the following day telling them i was not happy with the colour and they offered me a new appointment without any extra cost to do another colour. Justyna did a lovely job on my hair, she found the proper colour and it looks gorgeous, i am very happy now and recommend it (and her)
Marie Nolan
from London

Jun 27, 2015

Visited salon for an appointment with a specific stylist, however on the day was told on arrival that stylist was not in. Turned out that appointment had been booked for the next week! I needed to have my hair cut so was told that another stylist was able to cut my hair. She was good and my hair turned out fine. On paying I agreed a price when I initially booked my appointment but was told that the price given was wrong!! I was asked to pay extra. I did not agree with the receptionist and only paid price quoted. Would not visit again as salon is not professionally run.
Kimberly Lawless
from London

Jul 2, 2014

I had the best pamper day ever at Macs kilburn salon, friendly staff and an amazing experience. I would recommend anyone to pop in and get some of their amazing treatments it really was a pleasure.

Kim
Elizabeth Dunn
from Highgate Village

Jul 2, 2014

On Sunday I went in to MACS for the firs time for a wash, cut & blow dry.
Firstly, I was greeted by a lovely young irish lady who offered me a complimentary glass of champagne and took my coat. I was then greeted by a stylist who talked me through my style and what I would like...I've never had this before so it was nice to not just take the plunge and actually be talked through my style, hair condition and how I wanted it.
Overall my experience was above expectations, the staff are very friendly and could not have done me for me.

Will be back soon for a colour MACS. Thank you.
Kelly
from Kilburn

Sep 26, 2013

I have been coming here for a few years now and absolutely love it, the staff are great, you get well looked after and the prices are good too :)
GLADYS DAVIES
from KILBURN

Sep 26, 2013

I have been a client at Macs for more than ten years.I have always been treated with kindness and as an 80 year old with very fine and difficult to manage hair,I have always come away very happy with the result.Nothing is too much trouble.
In recent years my stylist has been Teresa.She is a happy girl and the older clients love her.Her recent advice about colour prevented me from making the wrong decision.She also makes a good cup of tea!Thank you to everyone at Macs,you are all great.
Lola
from London

Sep 19, 2013

Ive been going to MACS for 10 years now. It is a very professional, yet friendly salon with great stylists who also really look after you and make your visit relaxing and enjoyable.
Teresa who is the stylist i usually see for my hair colour is amazing. Very professional and talented and i have never been disappointed with the results!
Bev Smith
from Kilburn

Jul 27, 2013

I have been going to the MACS in Kilburn for a few years now. Slowly but surely there prices have become more and more expensive. Today they tried to charge me £155.00 for a cut colour and root touch up. I have never paid over £90 - there is a limit. I have no more hair and it took no longer to do my hair - all I had was some lowlights added - appalling price - will never go back. You are pricing yorselves out of customers stop it!!!!! sorry you lost my custom today.
Stephanie
from maida vale

Jun 28, 2013

I love Macs, always get my beauty treatments done . Great service. Champagne and croissants on a saturday morning - amazing. I went to have my colour done with Justyna last week. She was so professional and really listened to everything I said - She got the perfect shade .A very satisfied customer
Jade broom
from Queens park london

May 5, 2013

It was my first time at macs today. I went in with my hair a mess of colours all done to myself and some ba experiences with other hairdressers. My hairdresser was Silvia and I have never been more pleased with my hair. She listened she understood and more importantly got it spot on. My hair is now a beautifully strawberry blonde colour, infact it's the exact colour I requested. It looks and feels great. Thank you so much. I don't think I will ever go anywhere else!!
A deceived potential cust
from London

Jan 10, 2013

I popped in asking for a price for waxing and I've been told to check the prices online, very bad customer service! I'll never go back there!

Name: A deceived potential cust
Location: London
Amy
from London

May 4, 2012

First time at MACS and was so pleased with my haircut and the best blow dry I've ever had! Loved the salon and will definitely return.

Name: Amy
Location: London
Lou85

Jan 18, 2012

I have been going to Macs salon for years, for both hair and beauty, and could not speak more highly of them.
When I first moved to the area, I was struggling to find a good salon, and was so happy to find a beautiful place like this, that offers both services!

As soon as you walk in, you are greeted, have your coat taken, and are offered complimentary champagne, tea, coffee etc, and are well looked after from start to finish!

The beauty salon is located downstairs, and is beautifully decorated, so tranquil and relaxing. They now even have heated beauty beds for extra relaxation!
I am particularly fussy with having my eyebrows shaped, and I greatly appreciate all of the girls in the beauty section, who always listen to exactly what I say I want, and always send me home happy.

I will make special mention to my hairdresser, Niamh, who I have been using since I first started going to Macs. I have curly hair, and it is so difficult to find someone who is able to cut and colour my hair well, and she is amazing!

All of the staff are super friendly and accommodating, and I would not hesitate recommending Macs Salon to anyone!


JHowells

Jan 16, 2012

I've been going to Macs for years (on the beauty side) and can't praise it enough - an absolute haven on the Kilburn High Road! A special mention to Holly and her pain-free waxing skills.
Kyley O'Neill

Jan 12, 2012

I recently visited Macs following a birthday treat from my sister and its the best present I have received in a long time! I had a massage and facial and will definitely be returning to try different treatments.

Thank you for making my Birthday extra special!
Naomi_606

May 21, 2011

Every time I go to this salon I receive a firendly and professional service. Last time was for a manicure and blow dry. Blow dry was amazing (spent an hour getting my hair looking amazing for a big night out) and the manicure excellent - lasting over a week. Very impressed and will return.
Marie Goldsmith
from elgin ave

Mar 31, 2011

Had an amazing experience today at macs. they were all absolutely lovely and my hair looked the best it ever has . It was cut and coloured so well. amazing. I really cant wait to go back.

Name: Marie Goldsmith
Location: elgin ave
Charlotte wheatly
from st. johns wood

Feb 16, 2011

Had a delightful time at Macs today. My massage and facial was were so relaxing. Would highly recommend Holly, she really talked me through my skin type and what I should be doing at home. Im having my hair put up for my wedding next week with Kevin , he was so helpful during consultation. I fell really safe in his hands.

Name: Charlotte wheatly
Location: st. johns wood
nicola jameson
from maida vale

Feb 2, 2011

Lovely place to relax and have a massage. Feel great. beautiful decor and great people. I booked a course so i get 3 for 2 so even better .

Name: nicola jameson
Location: maida vale
Victoria
from st johns wood

Feb 1, 2011

Just had a great experience at Macs. Amazing customer service. I absolutely love my hair, will recommend to all my friends.

Name: Victoria
Location: st johns wood
Disappointed
from Hampstead

Jan 26, 2011

I purchased a groupon deal - when I tried to book it turns out you cant get in as they are full and wont take advance bookings! However, suprisingly they can find space for you if you want to pay full price ... it speaks for itself! It is counterproductive to offer deals to bring in more customers, then treat customers poorly so they dont want to return ... I'd just moved into the area, so was looking for a new local hairdresser. I had hoped this would be it and when I saw the Groupon deal, I thought BONUS!! I actually forwarded the deal to friends with a recommendation to try them - I'm relieved they did not buy it as I would have felt terrible!! I'm very upset by the salon's approach - clearly they are more interested in making a number of one off sales than getting repeat custom. This could have been my local hairdresser but I wont be returning.

Name: Disappointed
Location: Hampstead
sarahmor

Dec 31, 2010

I absolutly love Macs Salon, and would reccommend everyone to go there. My husband and I have been regulars for 4 years now. We both have our hair and beauty treatments done there. The staff always remember my name and make me feel so welcome, even my husband who is a bit of a mans "man" loves to go in and doesnt feel embarresed of having his monthly facial. The quality of work is fantastic. I have always been someone who has spent alot of money of pampering myself and I have visited many salons around the world but I have yet to experiance such care and profesionalism from an establishment.
Anonymous

May 28, 2010

What a treat , my husband bought me a voucher for Macs - best present ever. I have a mini spa day , to die for . Is a must if you want to feel a million dollars
Anonymous

May 10, 2010

After reading all the great reviews online i went along to see what this place was all about and i can truly say now i know why . What a brilliant place- so beautiful and outstanding service. My hair look fantastic, even my boyfriend noticed- which never happens .
Anonymous

Apr 29, 2010

Absolutely beautiful salon , the staff our so friendly . What a great experiance. Fab cut and colour and best eyebrow shape ever .
Anonymous

Apr 23, 2010

Just had the best facial , My skin feels amazing . Great salon - loved it
Anonymous

Apr 13, 2010

hoooray finally a decent salon to get my hair done. I felt like a princess when I walked out of there. I had a cut and colour and I had that moment from loreal advert " just stepped out salon " cheesy I know but I felt bloody good. The service was great , champagne -yummy
Anonymous

Feb 24, 2010

I had my hair coloured at macs and have never had so many good comments- so thought i would just let everyone know what a great job they did .
Anonymous

Feb 18, 2010

Just had a cut and colour and Macs and mini manicure complimentry whilst getting it done. That made me feel really special . I would highly reccommend for anyone to try the salon, it was a great experiance all round.
Anonymous

Feb 17, 2010

I keep going back to Macs time and time again best salon in the a 5 mile radius, come to think of it the best one iv been. I hate when i cant get an appointment because when I go somewhere else i'm always disapointed. They have the most amazing colourist and believe me I;m the nightmare client.
Joanna J
Anonymous

Feb 17, 2010

I had a facial with Lisa and a facial with Michaela they really are incredible therapist . Lisa had completely change my skin from looking old and tired to revitalised. They have really taken care of me and made me feel like they really know what I want. The service is great , I always get me champagne on arrival and lovely chocolates. I found them actually looking online so I ope someone sees this review and as the same experience i had.
Anonymous

Feb 17, 2010

Love going to macs been twice now and does not disapoint
. The customer service is absolutly brilliant
Anonymous

Feb 17, 2010

The most amazing salon ever!!! I've been to some really amazing spas and salons and this place exceeds them all... The staff are really caring and attentive to your needs. I know this salon actually cares about their clients and I would highly recommend to anyone who is looking for the very best standard and wants to feel looked after
Anonymous

Feb 13, 2010

After reading all the positive reviews of macs i decided to try it for myself. the haircut its self was OK but but not what i asked for and the customer service was appalling. They just keep you waiting, move you around and talk about what they are doing at the weekend when you are getting your hair washed. I really dont know how they keep people coming back.
Anonymous

Feb 10, 2010

First visit today to Macs and what a great experience. I had my hair highlighted, cut and blowdried and it looked amazing. My stylist did exactly what I asked for . I will be back again thats for sure. The girls who looked after me were brilliant - the customer service deserves 10/10. I really enjoyed my visit, id recommend for anyone to go.
Anonymous

Feb 8, 2010

I love this salon I just wished they had more than one and preferably near my work . Excellent beauty department , you can always get a great deal. Im a member which means i get £30 on my 7th visit what a great idea , defiantly keeps me coming back .
Anonymous

Feb 7, 2010

wow went to Macs yesterday to have my hair highlighted and a hot stone massage , this place really is like being in a 5 star hotel. The service is better than I received at the Dorchester spa. My hair is fab and I left feeling quite merry after my glass of champagne . It got me in the mood for going out and they even went over my hair again after i came up from my massage. I will reccomend to all my friends. Customer service is incredible . Laura Maynard.
Anonymous

Feb 6, 2010

My favourite salon in London. The staff are the best .
Anonymous

Feb 3, 2010

i have just moved to the area and went to macs after reading the great reviews they have.i had a great cut and colour with my stylist, the only down side was when i was getting shampooed no hot water and when i was having my hair blow dried another member of staff come over and told her to take the brushes out of my hair as another stylist needed them[ how rude}.i had a great time with my stylist but some of the staff are rude.
Anonymous

Jan 14, 2010

Just has a great deep tissue massage and a cut and colour - what a great salon. They make you feel so welcome. Cant wait to go back .
Anonymous

Dec 12, 2009

just been in and had a look at the new spa downstairs, pretty amazing guys . Cant wait to come in for treatments. Pamela
Anonymous

Dec 10, 2009

I used to have my haircut with Gianni but went and had my hair done with Silvana on Saturday and Im so happy. She is such a lovely girl and really took onboard the fact I was quite nervous about someone else cutting my hair as I have had him for so long. But really I could tell the difference- Service still 5 star as always.
Anonymous

Dec 2, 2009

To Anonymous from 15 November 2009:

Any ideas where Gianni has gone to?
I am in desperate need of a hair cut!!
Anonymous

Nov 29, 2009

I really felt I had to comment on the service of Macs, I have been a customer for 6 months now and I really couldnt be happier , the little things make it so nice to go back to every time. I have my hair cut by Silvana she is so lovely and always remembers what we discussed the last time I was in . I actually feel special when I go there. Its a really lovely place which is hard to come byu these days. I would highly reccomend then to anyone who likes to feel pampered,special and is in search for a good quality cut and colour and a reasonable price.
Anonymous

Nov 15, 2009

I have been a client of Macs for more than 5 years and have always been more than happy with them. I HIGHLY recommend GIANNI who is a fantastic stylist and has been cutting my hair for 3 years,I cannot comment on any other stylists work but find everyone polite.
Anonymous

Nov 7, 2009

Just had my hair done and it looks AMAZING - Thank you for all your help and kndness and the Champagne of course. See you in 6 weeks
Anonymous

Nov 4, 2009

I just had to write to let everyone know what an amazing experiance I had when I went to Macs . It really was the best find of the year. My hair is just brilliant done by the lovely Silvana , who made me feel so welcome and even remembered my name when i went back into buy the products she reccomended. I think there web site is www.macs-salon.co.uk but just type it in google and im sure it will come up . 10/10
Anonymous

Oct 20, 2009

Travelled down from Colchester on the Weekend after reading some reviews and I can tell you I wasnt dsisapointed please open one near me. Happiest Iv ever been after leaving a salon and the customer service is like a 5 star hotel. First class.
Anonymous

Oct 10, 2009

Macs is a brilliant salon , my favourite and i have been to few. The detail and customer service is to perfect. keep uo the good work.
I also just read the comment made by a lady previous to mine and I think you need to grow a heat . obvioulsy a flood is completly out of there hands.
Go you will not be disapointed.
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