Steam Dry Cleaners

I regularly use this cleaners (on average, once a week over the past 5-6 months).
The cleaning is always carried out to a high standard, and the staff are always cheerful, polite and helpful

From my earlier review I noted that I had given a five star rating and have just rectified this it should be minus five

I would like to say how disgusting this shop is. On Thursday last week I took some dry-cleaning in and was given a ticket to collect on the following Tuesday. I went back on Wednesday but was told politely that it would not be ready till Thursday. On Thursday I went back and got there late. On Friday I went back and a non English speaking man told me that the boss was out so could I come back later. I asked for the number and told him not to dry-clean my shirts. He said the boss would be back at two o'clock. I called several times but went onto answer machine. I went back at 6pm to find the same man there. I demanded my shirts back which was still in the bag I had given to them. The twit had the cheek to ask if I still wanted them cleaned and then asked me to sign for them. This is the most disgusting behaviour I have seen and would like to know what has happened to this country and whether anyone knows if there is a traditional drycleaners in Hendon where the staff can communicate by using the English language.

The Adjustments were all wrong and the person behind the till kept serving other people when I got there first!!