I feel sad and ashamed to be Portuguese as I read all this!
I must admit it all being true though....I spent 4 months calling and emailing the Portuguese Embassy in London just to try to get an appointment! Then they send me an email asking me what I need, and another one just to ask me on which days I cannot come(this could have been done all in one email!)
Not to mention they made me wait half an hour each time I tried calling them, and don't even have voicemail so they can deliberately ignore us and not call us back!
On my last email I was given a code and a date to show up. Having arrived half an hour early I was amazed how and why I had to wait 4hours!!!???
I just wanted to apply for a passport, this process took 5minutes only by the way! My appointment was at 11 am, I waited patiently for 2 hours, then, ironically my number was almost due to appear on screen when the security asks us all to leave cause it's lunch time! I think they should pay us all lunch just for that!!!
I had to wait somewhere outside in the cold for 1 hour then returned and waited another half an hour.
After having done all the necessary procedures for the application I then had to wait another half an hour just to pay(one would think that at least for money the greedy Portuguese would have more staff at the font office!)
66 pounds of my hard earned money went to the Embassy for a document that God knows how long will take to be ready(I was told 10days but we all know how the Portuguese sistem works!)Try sorting a document in Portugal, it;s the same honestly!Plus, if you notice on the board once you walk in, it says that it is closed during portuguese AND english bank holidays!!!!
I would love to work there! By the way this is extremely slow because there isn't enough staff-unbelievable! with so many people unemployed!
If the other embassies have enough staff and good, fast service why can't us?
You better travel to Portugal if you need sth done like I read on one revi