Avalon Lettings

They are extremely unhelpful in almost all areas. We waited 6 months for a new boiler to be installed after ours broke within a month of moving in. Our bathroom ceiling recently started leaking during a thunder storm and yet it has taken Avalon over a week to respond and even contemplate coming round to fix it! It is impossible to have face to face conversations with them as they only seem to deal on email. I will never consider letting from Avalon again as they have been appalling

I second that review. The service is rude and appalling. The same excuses are fed to us 'the landlord is out of town' and it has taken 3 months simply to get a bulb replaced. I would urge everyone not to consider using this Estate Agent ever.

Since we moved into our property we have experienced nothing but appalling service from Avalon. Not only is the property in a horrific state of repair, but Avalon have made this worse by taking literally months to resolve every issue, even those of an urgent nature. We are constantly fobbed off by Avalon, with the excuse that the landlord is out of the country. They have no weekend telephone number, and when questioned as to what we would ever do if, say, the house was burnt down on a weekend and the landlord was abroad, the girl at Avalon responded, "Well, you could call the fire brigade". That attitude pretty much sums up the service we have received. I would never let a property from Avalon again.