from 2 user reviews
|ADDRESS:||6-7 Irving Street|
|MAP:||Location map & what's nearby|
|NEAREST STATION:||Leicester Square|
|TELEPHONE:|| 020 7839 5258|
Walking past on the way to see "Rock of Ages" in June 2013, it looked a very welcoming bright restaurant. Sitting outside on a nice London summer night, have the chicken panini, a beer, white wine & a rosť, then the cheesecake and a coffee.
The service, staff and food were all very good, a very busy and popular restaurant. Next time in London would visit it again.
The service was abominable. Before entering the restaurant we asked how quick they could deliver our food as we had to get to a show and were running late. We actually only chose this restauarant as when we were walking past we stopped to read the specials menu on the board outside on the street and a waiter invited us in after telling us the wait would be 10 minutes. Well after 25 minutes I asked the waiter what was going on, he replied it is ready. After 30 minutes I went inside to see the waiter and said we had to go and couldn't wait any longer - he agin said he was bringing it to the table right that minute. 8 minutes later the food arrived (unfortunately my wife talked me into staying as she does not like a fuss). The food was OK, nothing great. We hurried our meal and I went inside to pay, when given the bill there was a 12.5% service charge added - I asked for it to be removed and explained why. The person behing the till started arguing and getting agressive and would not see my point of view. It was most uncomfortable and after a 5 minute standoff I ended up paying the bill otherwise we would have been late for the show. I thought it was an disgrace and would warn would be customers of the attitude of the owner/waiters.