While in London last week, we passed this place and looking in it seemed popular and had a lovely look to it. We ordered lunch, nothing too fussy, just a sandwich and a pie. However it took 15 minutes for our order to be taken and then another 30 minutes for food to arrive. When the sandwich arrived, the bread was hard having obviously sat under the lights for too long and my partners food was luke warm. There was little or no apology from the staff who seemed not to really care and found a lot of the customers a nuisance, even tutting at one stage when a customer wanted to change seats. A big shame as this pub has great potential with a lovely decor and is in a super location.