Be honest with customers!
Waited over 3 months for new mattress (high end so not cheap!) Was contacted and fed one sorry excuse after enough. Finally demanded money back and went to Bensons, purchased same item for £200 less and delivered within 3 weeks!
Certainly won't be recommending Beaumonts in Walworth Road to anyone. Oddly, unable post review on their own website (there are negative comments posted recently) and I have never had a response from head office.
Very poor indeed - not a good advert to shop local!