Net Kitchens Direct

Clifford Road, London

Net Kitchens Direct
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10/10 from 47 user reviews
We are an All In London Recommended Business
41
users have recommended this business
Net Kitchens Direct picture

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Address:Unit 14 Walthamstow Business Centre
Clifford Road, Walthamstow
London, E17 4SX
Map:Map & nearby
Region:Walthamstow
Nearest Station:Walthamstow Central
Category:Kitchen Planners
Telephone:
Opening Hours:

Mon - Fri: 9am - 5pm
Sat: 9.30am - 4pm
Sundays & Bank holidays closed
Email:Send an email



About: We supply & Install Quality fitted Kitchens, German Appliances & work surfaces

Having been established for over 16 years, as a small family run business we can offer excellent choice of products & unbiased advise.

We always look to make every kitchen perfect!

Related Businesses

Nearby alternatives

  1. Net Kitchens Direct (0.0 miles)
    Walthamstow Business Centre, E17 4SX
  2. Magnet (1.0 miles)
    Jubilee Avenue, Chingford, E4 9JD
  3. My Dream Kitchen (1.1 miles)
    Lea Bridge Road, Leyton, E10 6AW

Top Tips...

Anyone who wants a kitchen fitted and designed don't, bother going to the other large companies. Go to Net Kitchens, you will not be disappointed.

Carol, Haringey

The Latest User Reviews of Net Kitchens Direct


User Rating: 10 / 10
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Bashir, Ilford
Added: Jul 2017
All In London User Recommended Business
Extremely friendly team, met us many times to design my kitchen and offered honest advice, we are extremely satisfied with the end result, the kitchen looks amazing. I would definitely recommend visiting Net Kitchens if you are after a Kitchen. From Design to fitting antotally professional friendly service and after care is superb too.

This comment has an official response:

Thanks for your kind words Bash! Really Appreciate your business!! Hope you have began to enjoy your kitchen!!

From: Karan
Position: Senior Designer



User Rating: 10 / 10
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Hussain, Leytonstone
Added: Jun 2017
All In London User Recommended Business
Before I came to Net Kitchens I exhausted all other German kitchen alternatives. So I thought I had a fair idea of what I was looking for.
I visited Maj, Karan and Sonia with my wife and we were instantly impressed with both the professionalism and friendly service we received.
I know Maj worked extremely hard on my project giving us alternative designs along the way with great ideas. He gave us time with no pressure to take these away with us and think it through which I really found refreshing. After visiting him and calling Sonia about a trillion times we defined a plan we liked and was happy to place the order.
Shout out to Karan who fitted me in once the kitchen came within a month - it was fitted by Net Kitchens to the highest finesh. In all honesty it was like watching poetry in motion!
I would like to advise any one who is thinking about buying a kitchen to go visit Maj and team
If you want someone who is honest and who actually cares about what you really want.

This comment has an official response:

Hi Hussain,
I thank you for your business & Kind words. (pottery!!! i like that one)
Yes it was fun dealing with you guys. Good luck with the rest of the work in the house, hope it goes to plan.

Regards


From: MAj
Position: Owner



User Rating: 10 / 10
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Aneela & Waqar, Walthasmtow E17
Added: Mar 2017
All In London User Recommended Business
I love my new Rotpunkt (German) kitchen. And Net Kitchens Direct were brilliant through the whole process of planning, designing, fitting and after.
I mainly dealt with Maj who never tired of my millions of questions and indecisiveness. He helped and advised me every step of the way.(Thank you MaJ!)
There was no pressure or any hard sell. I was advised according to my requirements and budget.
Net Kitchens have been doing this for a long time and yo can tell they definitely know what they are talking about.
Very friendly, professional & great team.

User Rating: 10 / 10
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Jazz Sian, Newbury Park
Added: Feb 2017
All In London User Recommended Business
Fantastic service from start to finish.
We had our kitchen installed by Net Kitchens Direct and we couldn't be happier with the end result.
Our builder introduced us to Karan who took on our project from the start and was a huge help to us throughout. He designed a brilliant kitchen for us, gave us great ideas and most importantly he ensured that everything was done on time and within the price agreed. There was no hard sell unlike some other retailers and we never felt pressurised at any stage.
Karan provided us with a full, colour 3D design so we could see exactly what the kitchen would look like.
When it came to fitting the kitchen, the team from Net Kitchens were extremely professional. They were very tidy and considerate and again got everything done on time.
I would highly recommend Net Kitchens Direct as your first stop if you're looking to have your kitchen done.

This comment has an official response:

Thanks for your kind words Jazz!! its much appreciated!

From: Karan
Position: Senior Designer



User Rating: 10 / 10
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Carol, Haringey
Added: Feb 2017
All In London User Recommended Business
Net Kitchens installed my new kitchen and I am so happy with the design, excellent work and finish of the kitchen. Karan designed a great layout and he put a lot of thought into the design, because I did not have a clue. I am so proud of my new kitchen, that anybody who visits has to have a look at the kitchen. The fitters are very professional and tidy.

Anyone who wants a kitchen fitted and designed don't, bother going to the other large companies. Go to Net Kitchens, you will not be disappointed.

This comment has an official response:

Thanks for Your kind comments! Its Really Appreciated. :)
See you soon for you bedrooms!


From: Karan
Position: Senior Designer



User Rating: 10 / 10
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Amir and Lubna Asar, Gants Hill
Added: Jan 2017
All In London User Recommended Business
If you are looking for a new kitchen, then just DO NOT LOOK ANYWHERE ELSE!!!!! Maj,Sonia and Karan and the team are the very best in what they do.

They will take the time and trouble to help you plan, design, and if you need, to install the kitchen for you.

Now everyone who writes a review will say the above, HOWEVER.......The team at Net Kitchens Direct will advise you for the correct stuff to incorporate into your kitchen totally based upon YOUR needs and according to YOUR BUDGET without pushing you or overselling.

This is truly a trustworthy, highly professional and customer focused company who have unrivalled aftercare service......i can verify this because we had our kitchen first installed over 9 years ago and even today if we need something replaced or just some advice.........We can either pop in or call Maj and the team who just get on with solving our queries.

This comment has an official response:

Thank you Amir for your kind words.
It's always nice to see you and help you.
Wow 9 years.. time flies.
It only seems like a short while ago I met you and Lubna and your young children.


From: Maj
Position: Senior designer / owner



User Rating: 10 / 10
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Nazish Niaz, Newbury PArk
Added: Jan 2017
All In London User Recommended Business
Thoroughly pleased with the services from net kitchens direct and they most certainly outdone themselves in both planning and execution! A fantastic outcome indeed and it is definitely the place to go if you would like to create your dream kitchen and that to at a high standard. They have a thorough, organised and efficient manner of working, including their clean up. Both helpful and friendly, with top quality product and the latest styles. Their selection, prices and work all add up to make one of the best services you could get and so I would highly recommend them!

User Rating: 10 / 10
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Robert, Egham
Added: Dec 2016
All In London User Recommended Business
On a recommendation I visited the store and Maj was quick efficient and friendly. Order was placed same day and delivery was quick and on time. Builder described it as the best quality flat pack kitchen he has ever assembled! I have to agree. Good company, great service, top quality products at a good price.

User Rating: 10 / 10
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Kate, E14
Added: Dec 2016
All In London User Recommended Business
My order was placed with Maj and I am very happy with the service and quality of product. I initially spoke with Sonia who was lovely and provided all necessary information. Then I spoke with Maj who was very helpful and gave some advice on my order. I received a very professional service from Net Kitchens Direct. Quality of the installation was great. I can highly recommend.

User Rating: 10 / 10
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Jane Connor, Walthamstow E17
Added: Oct 2016
All In London User Recommended Business
It is over a year since our kitchen was designed and fitted by Karan and the team at Net Kitchens Direct. We had read plenty of reviews and the service and quality lived up to the reviews. Karan is a great designer, and the final kitchen is as good as the computer generated drawings. We had a major problem (caused by the kitchen supplier) and Karan and Maj sorted it so quickly. They really look after you, and the basic cost of the kitchen and expert fitting compares well with IKEA.

User Rating: 10 / 10
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Georgina, Clayhall
Added: Oct 2016
All In London User Recommended Business
Planned and fitted on time with great effect. Would highly recommend Net Kitchens

User Rating: 10 / 10
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Shiraz and Manna, Ilford
Added: Oct 2016
All In London User Recommended Business
After shopping around many places....

It started with Sonia...she demonstrated the kitchens by jumping on them...showing us how sturdy there were.

We spent a lot time deciding. nearly 3 to 4 months.
Went back to see K, over and over.
He never seemed annoyed, infact was always happy to see us, every time.

The reviews from every other customer is so true to us.

We have the dream kitchen now - 100% happy.

I must also mention the after care and the fitters - we had a few concerns after the installation, and Net Kitchens, always got back to us, they repaired a few doors for free, when we had a loose hinge.

Other companies may be cheaper - but the quality of both product and service will be cheaper by multiples.

Our kitchen is sturdy and will last a life time - like it should when you buy anything. so rare these days.

Thanks K, Sonia and Maj. Wish you guys all the best.

User Rating: 10 / 10
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Lucinda, Walthamstow
Added: Sep 2016
All In London User Recommended Business
I have been so impressed with NetKitchens and the service i received from Karan. Nothing was too much trouble for him and i have ended up with a fantastic German manufactured kitchen at an extremely competitive price. The service was professional but also very friendly, and all deadlines were respected. I had spent quite a lot of time researching and visiting some of the 'big name' organisations and this company knocks spots off them all. I would not hesitate to recommend them

User Rating: 10 / 10
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Mohsin Ramzan, Ilford
Added: Sep 2016
All In London User Recommended Business
This is the second kitchen that we have bought from Net Kitchens Direct as the customer service, quality of the kitchen and fitting is outstanding. These guys are perfectionists and the prices are very competitive. Will be recommending to all friends and family and will be back again one day.

User Rating: 10 / 10
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S Shahid, Newbury Park
Added: Aug 2016
All In London User Recommended Business
We did a lot of looking around when we were doing our place and had pretty much decided on a kitchen, when someone mentioned netkitchensdirect. We decided to have a look and Maj et al. were great. Maj did a great job designing our kitchen and from start to finish kept us at ease, spent time going through the options and giving us honest opinions. We are extremely pleased with our kitchen and it looks exactly how we imagined it. It is of a very high quality and the fitters were also very professional and fitted the kitchen to a very high standard. I would recommend Maj and his team to anyone!

User Rating: 9 / 10
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PM, E18
Added: Jun 2016
All In London User Recommended Business
We recently bought a kitchen from Maj and am very happy with the service and quality of product.
Maj was incredibly helpful and informative whilst we went through the process of changing our minds with regards to which colour/worktop/equipment to buy.
We would thoroughly reccomend a visit.

User Rating: 10 / 10
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Ian and Peter, E17
Added: Jun 2016
All In London User Recommended Business
From the moment we dealt with them, we knew we were making the right choice with the kitchen. There was an ineresting choice of designs, Maj provided clear advice, always met deadlines, and nothing was too much trouble. We were on a tight deadline and Maj pulled strings to help us meet it. Would recommend to others without hesitation.

User Rating: 10 / 10
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Khalid E, Walthamstow
Added: May 2016
All In London User Recommended Business
We used the Net Kitchens Direct team from the initial design through to the supply and expert fitting of our kitchen and appliances. Their service was exceptional throughout and they gave us some great ideas!

We are very pleased with our new kitchen and the exceptional quality of the installation which involved some difficult angles.

Would very highly recommend them!

User Rating: 10 / 10
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Mr and Mrs Rolfe, Loughton
Added: Mar 2016
All In London User Recommended Business
Net Kitchens have just installed our new kitchen and we are absolutely thrilled with it. Karan designed a great layout and he had a very thorough and current knowledge of all the kitchen options and appliances, he was patient and very nice to deal with. The fitters provided an excellent service too, great attention to detail, they were polite, tidy and a pleasure to have in our home. We don't have anything negative to say about our Net Kitchens experience, we are very pleased we used them and would highly recommend.

User Rating: 10 / 10
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Cedargate Developments, Southgate
Added: Mar 2016
We are a development company and have been using NetKitchens for the last 7 years. We enjoy the personal. professional service along with the after sales service. No need for long appointment dates like other superstores and more of a "can do" approach rather than no they dont have that. Often we have had units customized for our kitchens where we have to make full use of the space. Delivery is all taken care of and again no all day delivery slots. They have the latest kitchens and worktops in stock. All top quality. The staff really do know their kitchens. The prices are very competitive, but above all you can beat NetKitchens for a professional, friendly, and personal service. Soon to purchase another 5 kitchens !!

User Rating: 10 / 10
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Esrar, Forest Gate
Added: Mar 2016
All In London User Recommended Business
Maj from Net kitchens looked after me from start to finish and the service was exceptional. I wanted a dream kitchen from my mum so she took her time and we changed the design a few times. Maj was on hand with advice and guidance all the way.

Net Kitchens fitted everything too and the fitters were amazing. No job was too big and did everything to make that dream kitchen from my mum come to life.

Big thank you to Maj and his team.

User Rating: 10 / 10
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Zabs Khan, East London (Stratford)
Added: Mar 2016
All In London User Recommended Business
I was provided net kitchens as a recommendation from a previously happy customer. I was provided a fantastic end to end service which put all my fears and anxiety to rest (I was about to part with a substantial amount of money !)
Maj and his team went through options with me and even recommended things to do that would add that extra bit of sparkle to our dream kitchen. They were very patient with my constant change of mind and I could tell they really did have our best intentions at heart instead of selling us something more expensive. A wonderful service and they delivered on every aspect of their their work. We are delighted with what we purchased and love our new kitchen ! Thanks Maj, Sonia and all your wonderful team !

User Rating: 9 / 10
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F Henry, E10
Added: Dec 2015
All In London User Recommended Business
This company was recommended by my builder.and I the kitchen was fitted in October 2015. So far I have no faults with the quality and build of it. The service I received from Maj and Sonia was great. they are lovely people. Gave me a lot of advice and were very patient with my many questions and queries. The Kitchen fitters were extremely professional, polite and quick. I would definitely recommend.

User Rating: 10 / 10
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R M Fielding, London E17
Added: Aug 2015
All In London User Recommended Business
I bought my new kitchen appliances and kitchen units here, and had them install these, August 2015. The units have solid backboards reaching to the top of the cupboards - for me a sign of decent quality. I was particularly impressed with the company's ability to translate my ideas into a workable kitchen that really reflected the look I wanted - and the fitters were brilliant - fitting into some VERY tight spaces, and accommodating my wonky Victorian walls. Highly recommended. I would definitely recommend you choose them to fit - my builder would not have done such a good job I know.

User Rating: 10 / 10
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Tia Abbasi, Chadwell heath
Added: Jun 2015
All In London User Recommended Business
I had the pleasure of contacting net kitchens regarding my flooring. I was amazed at the choice that was on offer. I was also very impressed at the impartial advice and assistance I was given when choosing from such a range. Once chosen, an estimation of fitting and delivery was given and to my suprise the flooring was delivered and fitted on this day. The team were extremely professional, sympathetic and helpful and I was left with a clean and tidy house with immaculate flooring. A very big and hearty gratitude to everyone at Net.

User Rating: 9 / 10
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Elite Construction & Prop, Waltham Forest, London
Added: Jun 2015
All In London User Recommended Business
As our main supplier of over 15 kitchens per year on average I can safely say that they have never let us down. Design, quality and service always exceed expectations and I look forward to our working relationship for many years to come - Elite Construction.

User Rating: 9 / 10
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Clare, North London
Added: Jun 2015
All In London User Recommended Business
The Net Kitchen team were professional and helpful from the first visit until the kitchen was installed. Perhaps most importantly, they also advised us on things not to buy and where we could get the best value, meaning we felt we could trust them throughout. Our kitchen is beautiful - thanks Net Kitchens!

User Rating: 10 / 10
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Mrs Zaheer, Romford
Added: Jun 2015
All In London User Recommended Business
I was very fussy about the kitchen and wanted something unique. Maj and his team were just simply amamzing. They planned and designed the kitchen into a reality. Maj as the owner is just so personable. He attends the site and is there to trouble shoot so nothing is ever an issue. If you want a kitchen thats high quality and affordable, look no further. This is the place. Thanks to Maj and his team for doing a great job.

User Rating: 10 / 10
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Pam, Oakwood
Added: May 2015
All In London User Recommended Business
Maj and team were brilliant from start to finish. The design was just amazing and the finished kitchen is wonderful. Everyone who sees it think it's the best kitchen ever.

Net kitchens just made the whole process stress free. I absolutely love it and have recommended Net Kitchens to family and friends.

Thank you!

User Rating: 10 / 10
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Chris atkinson, Ig9
Added: Apr 2015
All In London User Recommended Business
Great work by Karan there can't do enough to help when things went wrong he was there to sort would not go anywhere els from now I would also sy with the American people who you got the kitchen from to fit it as they know the product well

Thanks well happy

User Rating: 10 / 10
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shazia, Ilford
Added: Mar 2015
All In London User Recommended Business
We visited many showrooms but never found the right kichen. Maj helped us design and plan our kitchen, and provided the right advice. We went ahead with all his recommendations, even going for a darker larder cupboard and oven housing unit to contrast the white gloss kitchen. Maj even went out of his way to arrange a bespoke glass splash back to go behind the hob. The fitters were brilliant. Very friendly, took great care fitting the kitchen and always tidied up afterwards. So pleased with the end result, would definately recommend. A professional, quality service with a personal touch.

User Rating: 10 / 10
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ZQ, E17
Added: Mar 2015
All In London User Recommended Business
We've just extended our kitchen as part of renovations to our house. My mum really wanted an oak shaker style kitchen and we had been to check out a couple of other suppliers. However when we arrived at the showroom we liked we saw. We didn't even have an appointment but Maj saw us after his other client left. He matched us a kitchen to mum's requirements, including the granite worktops she wanted. Although our builders were fitting the kitchen, Net Kitchens Direct were still very helpful and Maj even visited to ensure that everything was going to plan. Thanks to Maj and the team! :)

User Rating: 10 / 10
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Emma, Walthamstow
Added: Jan 2015
All In London User Recommended Business
I couldn't rate Net Kitchens, Maj, Pat and his team highly enough. They've just completed the renovations of our kitchen and lounge and it's amazing! Me and my husband get home from work and literally stand in the kitchen with huge smiles on our faces. It's beautiful. We researched what we wanted for 6 months as we didn't want the standard, off the shelf, kitchen. The way they've designed it has utilised every single bit of space we had, and used it to the best way possible, is fab. Nothing was ever an issue for them. We now have our dream kitchen and could not be happier!! Thanks Net Ki

User Rating: 10 / 10
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Catherine, E17
Added: Oct 2014
All In London User Recommended Business
Net Kitchens have been amazing!

We extended our side return and completely gutted the old kitchen, needing everything replacing. We had been to a couple of other kitchen providers, but straight away we knew that Net Kitchens were the firm for us.

Karan was very knowledgeable and listened carefully to all our requirements. He also came out onsite a couple of times to check on the build and liaise with our builders. The final instal went very smoothly and most of all they were competitively priced!

Should I ever need another kitchen, I know where to go! 10 out of 10.

User Rating: 10 / 10
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Asif, London
Added: Sep 2014
All In London User Recommended Business
The team at net kitchens can not be spoke highly enough of from designing the kitchen to the installation.

Having walked without an appointment late on Saturday the team waited for my wife to get there then took our rough measurements and designed the kitchen to our needs. Listening when required and providing advice.

They helped us get our dream kitchen within our budget and the aftercare has been nothing short of great.

User Rating: 8 / 10
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Sarfraz and Aysha, London
Added: Jul 2014
All In London User Recommended Business
Excellent friendly service and good quality units. Talked us through the whole process and were very patient with us through the design process. Reasonable price and also price matched. Slight issue with one unit and a damper for the soft close door which was resolved no questions asked. Would use again in the future.

User Rating: 10 / 10
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Shell & Gita, Ilford
Added: Jun 2014
Net Kitchens,thank you so much for for making my wife's vision for her dream kitchen come true! She had her heart set on a German handle-less gloss black range from John Lewis but we never thought we could get the same range and same quality from anywhere else and at a much more affordable price! As for the planning and end vision, Maj worked very collaboratively with our builders, who ere erecting the kitchen extension and his attention to detail and how it all came together brilliant project management by Net Kitchens! Great price, super after care and complete piece of mind is Net Kitchen

User Rating: 10 / 10
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Mum, Susan and Angela, Woodford Green
Added: Apr 2014
All In London User Recommended Business
My boss recommended Net Kitchens to us. We had been looking for years and couldn't find the right company. Maj came and had a look at the house and as soon as we met we knew they were worth the wait. They did everything from start to finish we did not have to worry about a thing. Maj took us shopping to choose tiles, windows and doors. We could also buy things from elsewhere . There was a lot of work but it was worth it. What was a dead space is now the hub of our home. The aftercare service is great too. Marvellous majestic Maj and crew we salute you. Thanks. Work completed August 2013

User Rating: 10 / 10
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Riyaz, Ilford
Added: Jan 2014
All In London User Recommended Business
Simply awesome. Even after numerous design iterations (about 10 weeks worth of going back and forth!) Maj maintained exemplary professionalism and offered great advice and recommendations. Service - first class, Execution - flawless. Do you need a kitchen? Pop round to Net Kitchens and you will not be disappointed.

User Rating: 9 / 10
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Fiona, London E17
Added: Sep 2013
All In London User Recommended Business
The kitchen we ordered from Net Kitchens - Chippendale planked buttermilk is a bit dearer than you may get from other companies but it's beautiful and worth the money. The inside of the cupboards match the outside and it has been fitted to a really high standard. I would not hesitate in recommending them for your kitchen. The fitters are very skilled and came up with suggestions on site to improve the layout.

User Rating: 10 / 10
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Ismail Kapadia, Palmers Green
Added: Apr 2013
All In London User Recommended Business
From the moment we walked into the Net Kitchens Direct we knew that they were the right people to do business with. The staff were extremely helpful and took us through the different products and explained how each would benefit us in different ways. Maj spent numerous hours with us over a 3 week period in designing a kitchen to our liking. Visualising the kitchen on the computer at each step was extremely useful.The kitchen was installed on time and as promised. The fitters were clean and tidy and did it to perfection. I would recommend Net Kitchens Direct without hesitation. A Class Act.

User Rating: 8 / 10
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Lynda Vaux, Walthamstow E17
Added: Mar 2013
All In London User Recommended Business
Net Kitchens were friendly, helpful and flexible from the start. We popped in for a look and were given a tour of their products and an explanation of all they do. Their products are all top of the range and comparable with the market. The workmen were all really friendly, trustworthy and worked hard every day, clearing up after themselves. They were all a pleasure to work with and we ended up with our dream kitchen finished to a high standard. It's a pleasure to recommend them.

User Rating: 10 / 10
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Ian & Marion, Chingford
Added: Feb 2013
All In London User Recommended Business
Our kitchen was completed yesterday 30th January 2013.
Maj and his team worked hard and despite the heavy snows which limited their workspace,they completed on schedule.
The workmanship is to a very high standard and we are delighted with the results.
The team were extremely polite, friendly and helpful and I would not hesitate to recommend them to anyone.

Name: Ian & Marion
Location: Chingford

User Rating: 10 / 10
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Paul Allen, Walthamstow, E17
Added: Dec 2012
My kitchen refit was finished yesterday and I couldn't be happier with it - the guys were really helpful all the way through and found a way to get stuff done. The cleared up thoroughly too. Highly recommended.

Name: Paul Allen
Location: Walthamstow, E17

User Rating: 10 / 10
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flashdancer
Newbie
Member since: Aug 2010
Posts: 0
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Just had my Kitchen supplied & installed by Net Kitchens. They have really done a fantastic Job. From Planning to fitting. I was amazed how flexible these guys are. My next door neighbour had his kitchen installed by another firm and he had nothing but problems from start to finish, I was a bit apprehensive in the beginning but the end product is amazing. the best part of it is they kept 85% of the balance until it was all complete. theyve got great installers & other workmen who are very polite proffesional and tidy. I would truely recomend Maj and his team for any work around my home. GR8 job guys. 10 *********

User Rating: 10 / 10
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A Customer
Newbie
Member since: Sep 2006
Posts: 0
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I had my kitchen designed and fitted by this company in jan 2010. I cannot recommend them enough. Professional, flexible and excellent quality. The owner of the business takes a personal interest in the fitting and kept asking me if i was satisfied as a kitchen is something you have to live with a long time. Excellent and have recommended to all my family and friends. Try them for a free quote. I absolutely LOVE my new kitchen.

Ms Atlman
Enfield

User Rating: 10 / 10
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A Customer
Newbie
Member since: Sep 2006
Posts: 0
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I purchased a cooker from this Company.

I had spent the best part of a week trying to obtain a certain model. I had phoned and spoken to many different outlets and had had varying degrees of help/interest.

When I eventually phoned Net Kitchens Direct, I was immediately impressed by their friendliness and interest. They had the model I wanted in stock and I was immediately impressed further by the information given to me and the obliging manner of the lady I spoke to.

We collected the cooker and we were met with a warm welcome and offer of facilities after our drive there.

After a few days we had to call the engineer as we had a problem with the top oven compartment. Before we had left Net Kitchens Direct I was advised if we had any problems to get straight back to them. I didn't want to bother them, so we felt a call to the manufacturer for engineer call out was adequate.

However, the part we needed was not in stock we were told. I became very concerned as after a week we had not heard about the part being in stock. As the cooker was purchased because of its large capacity, which is needed for Christmas due to family coming, I decided to give Net Kitchens Direct a call yesterday.

Once again as soon as S**** heard of the problem she phoned and made contact with an Area Manager. She phoned me back again later yesterday with further information.

Today I have learnt that a new cooker is going to be delivered, fitted and tested next week.

I cannot praise Net Kitchens Direct enough. I am happy to recommend them and will be writing to them my personal thanks.

I would have been happy to give my name.

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