The hair I received from this company was ok, however the customer service is TERRIBLE! I waited months for this hair to be delivered the first time I ordered. I gave her another chance and this time the service was worse. I didn't get my hair for months and finally asked for a refund and have been waiting weeks and going back and forth to try and get my money back. It is just terrible, very unprofessional and I don't plan on using this company again and will not recommend it unfortunately.