Serenity

Finchley Road, London

Serenity
star rating one starstar rating one starstar rating one starstar rating one starstar rating one starstar rating one starstar rating one starstar rating no starstar rating no starstar rating no star
7/10 from 4 user reviews
Serenity, exterior picture

Ad
Address:1047 Finchley Road, Golders Green
London, NW11 7ES
Map:Map & nearby
Region:Golders Green
Nearest Station:Golders Green
Category:Alternative & Complementary Medicines
Telephone:
Opening Hours:

Mon:10:00 - 22:00
Tue:10:00 - 22:00
Wed:10:00 - 22:00
Thu:10:00 - 22:00
Fri:10:00 - 22:00
Sat:10:00 - 22:00
Sun:10:00 - 22:00


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Nearby alternatives

  1. Tang (0.0 miles)
    Finchley Road, Golders Green, NW11 0PU
  2. Synergie Health & Holistic Therapies (0.3 miles)
    Golders Green Road, Finchley, NW11 8HE
  3. China Clinic (0.4 miles)
    Golders Green Road, Finchley, NW11 8EN


The Latest User Reviews of Serenity


User Rating: 10 / 10
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Joanna Jo
Newbie
Member since: Aug 2012
Posts: 0
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All In London User Recommended Business
A lovely relaxing salon - highly recommended. The therapist was very professional and I had an excellent massage. I said I have a sore back and she tailored my massage to suit. Excellent value for money and would definitely go back :)


User Rating: 10 / 10
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jessica j.
Newbie
Member since: Nov 2011
Posts: 0
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All In London User Recommended Business
I visited Serenity which was recommended by my daughter as I needed a really good massage as I had some very notted muscles. The only other massage that compares to that was when I visited India and booked a series of massages at Dr Franklin's Institute in Chowara. I intend to continue with Serenity as they always give me the best service. I am also a qualified masseuse and would highly recommend them.

j

User Rating: 8 / 10
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Dts
Newbie
Member since: Mar 2012
Posts: 0
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All In London User Recommended Business
What a fantastic experience! The premises were clean and the ladies very polite and friendly. I am surprised about the last two reviews.
This is not my first time here and the standard has been the same.
I am obviously very ugly, as I wasn't offered an extra or even a chance to meet them off site :-(
I went in for a relaxing massage and that is exactly what I got but to be honest, if I was offered something else I would have probably jumped at it. Haven't done it before but there is always a first time and the lady I see is so nice, who could refuse.

All I would say to the last reviewer. You were luckily and should be appreciative.

Thank you for a lovely experience!

Mr ugly :-)

User Rating: 1 / 10
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september1982
Newbie
Member since: Nov 2011
Posts: 0
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This place looks really nice from the outside but please don’t be fooled, It has a very strange feel to it, I was given a glass of tap water in a smeared glass, was given a very hard deep tissue massage by the person who was on reception, it just felt like you were imposing on someone’s house.

Worst of all they have recently dropped all their prices (lack of business I expect) and annoyingly I was given a £55 voucher, the massage now cost £45 and they refused to give me £10 cash/voucher, the inept receptionist (the real one this time) was most unprofessional, kept saying that lots of clients had been affected by this and that there was nothing they would do about it.

In all, its very dingy, dark, weird atmosphere, bad massage, poor staff & appalling customer service. Go across the road to the salt spa, much better!!

This comment has an official response:

Would this client expect to pay extra on the voucher if our prices had gone up ?,,no i doubt that very much, as this salon is a personal labour of love, we have reduced our prices to help our valued clients through what is the most difficult economic climate in many years,,we are always nearly fully booked, seven days a week, and were so BEFORE the price reduction, with regard to the receptionist, she is also is a therapist, and is so in order to fully understand and meet the requirements of the clients, which she does with amazingly good technique,,as for the ' salt spa ' across the road,,if one looks carefully, one would see the local bus stop across the road, i suggest that this client was so angry that she was not reimbursed the difference from the actual monies paid for the original voucher to the now new price [ a difference of ten pounds ], that she has let her frustration cloud her judgement somewhat, she is most welcome to return and we will gladly as a matter of good faith pay her the difference.

From: daniel peters
Position: part owner



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