Trinidad & Tobago High Commission

Belgrave Square, London

Trinidad & Tobago High Commission
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5/10 from 14 user reviews
Trinidad & Tobago High Commission, exterior picture

Ad
Address:42 Belgrave Square, Belgravia
London, SW1X 8NT
Map:Map & nearby
Region:Belgravia
Nearest Station:Hyde Park Corner
Category:Consulates & Embassies
Telephone:
Opening Hours:

9AM to 5 PM
Closed on Public Holidays


About: The Trinidad & Tobago High Commission provides local, national and worldwide information on their services to all commercial, industrial and tourist orientated activities directed to Trinidad & Tobago. In addition, they are here to assist their compatriots and to offer them the local representation of their homeland.

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Top Tips...

Do not use the extensions, wait for the receptionist.

C.P, Denmark

The Latest User Reviews of Trinidad & Tobago High Commission


User Rating: 2 / 10
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Simone, Newcastle upon Tyne
Added: Aug 2017
There needs to be better response time to answering phones. The passport renewal staff, was courteous and helpful. However trying to collect has been a nightmare. Was advised that no passports are being sent until further notice. Why can't the passports be prepared in the UK?? Also the staff member's only advice was to inquire if I had a passport from another country, I could use that, in case my current nod expires before the renewal arrives. Not a very helpful comment.

User Rating: 8 / 10
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C.P, Denmark
Added: Jul 2017
I would like to thank Mr. Samuel Niles for his courteous and efficient handling of my passport renewal issue. He provided the relevant information, along with a solution to the problem. His manner was polite and he even double checked my passport application to make sure everything else was in order. Good job sir.

There is need for improvement with the receptionist (male) whose tone was less than professional.

I also suggest an upgrade to the bank draft system of payment as most European countries have moved onto paperless banking. Thus a bank draft is quite costly; even costing more than the price of a new passport.

User Rating: 1 / 10
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Q Bovell, Denmark
Added: Jul 2017
I'm adding to the long list of complaints regarding trying to call the embassy - no one answers ... and for some nationals like myself who live on the continent and not in London - it's impossible to simply show up at the embassy for BASIC information!!
The embassy's payment system is also alarmingly OUTDATED ... with only money orders and bank drafts being accepted - these payment options are almost OBSOLETE in Germany and most other European countries ... so I had to resort to getting a friend of mine in the U.K. To pay on my behalf... the staff were completely apathetic to this problem - and are in general sound and appear lazy and uncaring
Such a shame to think that the taxpayers of T&T are paying for the salaries of such unprofessional and lazy ppl ... and I'm sure that it would be too much to hope the management of the high commission would take notice and try to fix this seemingly CHRONIC problem... so embarrassed and ashamed of my country's ONLY high commission

User Rating: 4 / 10
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Anonymous, London
Added: Apr 2017
This embassy is lacking in terms of professionalism, no one is there to pick up the phone, and as a citizen of Trinidad and Tobago I know we have good staff, it's a shame.

User Rating: 4 / 10
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c thomas, hackney london
Added: Mar 2017
Somebody should be there to answer the phone during the opening hours. I have been trying to call the office for three days now.

User Rating: 10 / 10
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Indera, west london
Added: Feb 2017
All In London User Recommended Business
A big thank you to Samuel (who dealt with our passport renewal ) and ALL the friendly and helpful staff at Number 42 Belgrave Sq. we met this morning. So sorry I didn't take the names of the doorman and the other passport officer and the very kind lady in the reception office so that I could give them an individual mention.
Trini Reps ...top marks for customer service today you all are holding your on on the international scene. See you all when I collect Kyia's and my P/Port in 6 wks time.

User Rating: 10 / 10
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Natasha, Denmark
Added: Apr 2016
All In London User Recommended Business
Really great service when i renewed my passport, they were even so nice that they shipped my passport for me to Denmark, so proud to be a trini. Thanks so much guys.

Natasha

User Rating: 10 / 10
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Sara Beadon, United Kingdom
Added: Apr 2013
All In London User Recommended Business
My husband needed to get a new passport and although he had not made an appointment, the lady dealing with passports was very friendly and accommodating and put through his application. From what I've heard, it's MUCH easier to get your passport in London than to get it in Trinidad. There were no lines, no waiting around. Quick, friendly service. VERY PROUD of my country and it's friendly people.

User Rating: 8 / 10
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Keith Anthony, London
Added: May 2012
All In London User Recommended Business
I saw the previous review and prepared for the worst, but in actuality, all staff I spoke with were courteous, friendly, and willing to assist.

Name: Keith Anthony
Location: London

User Rating: 1 / 10
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Candice Noel, London
Added: May 2012
Staff need serious and INTENSIVE lessons in manners and customer service - Front desk receptionist is rude and strives so hard to sound smooth that she forgets to be even remotely civil or nice to callers. Inefficiency is rife, apply for a passport and it never arrives in the time they say.

Name: Candice Noel
Location: London

User Rating: 1 / 10
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A Customer
Newbie
Member since: Sep 2006
Posts: 0
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if i had seen the reviews before calling the embassy i would probably not have still believed that an embassy would be so non challant, but i also called to say the least it is a shame.

User Rating: 1 / 10
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A Customer
Newbie
Member since: Sep 2006
Posts: 0
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What a shame and disgrace on the high commission in London. If that is a representation of what the people are like in my country I am ashamed to be associated with them. You will phone a hundred times and it goes to a voice message and by the time you get to the department you want it says "The other person has cleared". These Trinidadian carry there habits everywhere they go...... L...AZ....Y (LAZY). It is time they do some work.

User Rating: 5 / 10
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A Customer
Newbie
Member since: Sep 2006
Posts: 0
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I totally agree with the above, the same thing has happened to me, and I live in the UK, maybe I'm expected to phone the office in Trinidad to get some assistance.

User Rating: 1 / 10
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A Customer
Newbie
Member since: Sep 2006
Posts: 0
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i am a trinidad and tobago national residing in the uk with my family. i have called the embassy on many occasions for advice or help on how to acess passports and birth certificates or simply to ask a question. the phone rings and rings but no one is there to answer the phone. if you do get someone on the phone they put the call to another dept. and the phone rings and rings............................................................................

this embassy does not give a damn about their nationals living in this country.

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