Happy Family

I have been using Happy Family in Kennington for a few months and have nothing but praise for the quality,quantity and taste of the food ,it has become my regular treat and I also had family visiting and they agreed on taste
I never had cash at time to pay for a delivery and they advised me on Hungryhouse to order and pay,that then improved service and use Hungryhouse,delivery is prompt and I have had same delivery man all the time so he knows the way , very happy customer

I was unlucky enough to receive someone else's order, so I called in straight away for them to fix this. The person on the phone did not have knowledge of my order and claimed that only the delivery man knows what customers order. He said that it can only be sorted once the delivery guy comes back to the restaurant. I suggested that he rings up the guy for a quick exchange, and he changed the tone and pitch of his voice, seeming very angry and annoyed. No apologies made throughout the conversation, and a very sarcastic member of staff that suggests I wait another 30-45 minutes again for the r