I went to this spa based on recommendation and have to say that I was so disappointed. Two girls at the reception desk were not attentive enough, they sat there the entire time either playing games on their phone or checking and reapplying their make up which I felt was inappropriate. The massage room was not a comfortable temperature and there was an odd smell in the air. The girl who massaged me was not very professional, she seemed to be lost in thought day dreaming, I wasn't comfortable at all and tried to convey this as politely as I could but it was like talking to a brick wall. I definitely will not be returning. Shame as they do have nice facilities just a pity about the self conceited staff.
Name: dolly
Location: richmond
Lanna Spa
Beauty Salon at 280 Upper Richmond Road
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Opening Times
Monday |
Open 10:00 - Closes 23:00 |
Tuesday |
Open 10:00 - Closes 23:00 |
Wednesday |
Open 10:00 - Closes 23:00 |
Thursday |
Open 10:00 - Closes 23:00 |
Friday |
Open 10:00 - Closes 23:00 |
Saturday |
Open 10:00 - Closes 23:00 |
Sunday |
Open 10:00 - Closes 23:00 |
User Reviews
dolly
from richmond
from richmond
Feb 28, 2011
Croissant G
Aug 26, 2010
Brilliant! We went as a couple and although we both asked for the same thing, they carefully tailored the massages individually, so ended both feeling fantastic, but having slightly different massages! They were really intuitive, and we felt uber relaxed afterwards. A month later and my shoulder pain hasn't returned!
Anonymous
May 1, 2010
I have used Lanna Spa several times, and think they are great. What works for me is their hours! Amazingly they are open late every night which is perfect if you are working, have children, or are just too busy during the day to think about yourself. They're always polite.
Anonymous
Mar 29, 2010
Fabulous place. Great massages. Friendly staff. Opening times to fit in with working.
Anonymous
Mar 22, 2010
A fantastic find - great massgaes at very competitive prices. They are open long hours so it is always easy to book a last minute massage on short notice after work and on the weekends.
Anonymous
Nov 29, 2009
Opening times sam until 11pm however they did not open the door when I called after 9pm. They seemed too busy puting up Christmas decoration lights,
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