Today's Extra Post Office

Terrible service, I am unwell and sent my son to add money to my account for me so we could order groceries on deloveroo. Staff lied and told him the card was declined - for adding money?! Then they accused him of having obtained the card in suspicious ways. He came home crying.
I then called to find out what exactly happened as I'm Too unwell to go myself and they firstly blamed it on the card provider ( all online so I had already checked out my account /restrictions etc) and then said they needed my signature to add cash to account.

Very unhelpful and rude, not everyone is able to go themselves to the shops and if my son is helpful enough to support me when I'm ill nasty people like this shouldn't make him feel rubbish. avoid

Great Service! The staff were really happy to help with correcting a mistake I had made.