Jazz Dental Practice

Took a vulnerable person for an appointment. With the view of how difficult to get this person to attend their appointments.
Firstly, they had book the appointment not with his usual Dentist and we waited for an hour to be seen. Only to be told that he last (usual) dentist made a recommendation for him. And he can only be seen by usual dentist and no other dentist. My question is if this was the case, why book the appointment for him today with a dentist who cannot provide him with a service.
The staff behaviour at the practice was unprofessional and appalling. Not mention waste of time and resources. Additionally, bearing in mind that their patient was a vulnerable person who struggles to attend appointments, only to be told to go back and rebook with his usual dentist is very inconsiderate.

Absolutely horrendous service, where have all the previous staff gone?? I was totally surprised to see that all the staff have moved on...
I was told I would have to be seen as a private patient when I have registered 20 years ago as an NHS patient. I was told I would have to pay privately for scaling when the previous dentist has always done this on the NHS. I felt like I was at the shops the amount that I was trying to be sold. No longer feels like the homely surgery that it used to. Time to move on

I hadn't been to this dentist for a while as they kept fobbing off my problem. I was pleasantly surprised to find there is a new dentist who has taken over. My concerns were listened to and finally my ongoing problem was solved which was previously ignored by the old dentist. The surgery looks updated and very professional since I last came and it was a much more efficient service, no hanging around and seen on time!!

Best surgery ive been to, all the girls there are so helpful and go out of there way to help every time im in trouble. Always know what im having done and why and how much it will be. So glad to have such a good dentists.

Excellent NHS surgery! I have been coming to see a young female dentist the last few years and my care has been GREAT. The dentist & nurse are really funny and relaxed, not awkward like other places I have been to - they're more friends than dentist & nurse! Receptionist is lovely & helpful, everyone is very smiley and welcoming, my dentist phobia has totally disappeared. The practice is clean, welcoming and modern. Any dental problems of mine are quickly resolved, yes they do get booked up but I'm always happy to wait knowing I will see the same dentist each time. Don't rip you off either

Name: Happy patient
Location: Norbury

Highly recommend this dental practise, the diary is very full so get in early for your appointement:- this to me is a sign of a good service

Name: sarah
Location: caine

Great practice, good dentists rare today!