Waitrose Food & Home

Department Store at Canada Square
Waitrose Food & Home image

1 / 10 from 1 review
Canada Square
Canary Wharf
E14 5EW
020 7719 0300
Canary Wharf
Nearest Station
Canary Wharf
0.00 miles

Other Branches
Waitrose Stores

Opening Times
Monday Open 07:00 - Closes 22:00
Tuesday Open 07:00 - Closes 22:00
Wednesday Open 07:00 - Closes 22:00
Thursday Open 07:00 - Closes 22:00
Friday Open 07:00 - Closes 22:00
Saturday Open 08:00 - Closes 21:00
Sunday Open 12:00 - Closes 18:00

Waitrose sell all the usual supermarket fare with good ready-prepared meals and fresh meat and fish in addition to an extensive variety of meals. Waitrose Food & Home is also part of this chain and sells an array of homeware items over 3 floors.

User Reviews


Dec 30, 2010

I often shop at Waitrose Canary Wharf and since they are recruiting and employing young people with no interest to serve customers correctly, the level of customer service is appalling, the have NO respect, If you ask for something they reply yes BOSS or ok Chief, absolutely disrespectful. If you look for an item missing on the shelves you will be better off asking somebody more senior because the answers is always negative we don't have it, I have never heard please let me check and I will get back to you. but the worst part is that they do have it in stock. For example two weeks ago I was looking for a well know tea biscuits, the shelf was empty so I asked an employee that was near by, his answer was "we don't have it" because I do not take a no for an answer I said how can you possibly recall all the products in the store without scanning the tag on the shelf to check your stock levels ? Then I found a supervisor and suddenly 20 boxes of biscuits came on the shelf. Wow a miracle, The same situation is re occurring on my weekly shopping. Then when the employees are re stocking with those cages they have no respect crossing you on your way as "customer" neither control of them, several times myself and my girlfriend were hit with the cages, they have no awareness when they are blocking your pathway neither health and safety standards when they are folding the boxes. Always the cashier's food belt is dirty, why nobody cannot wipe it ? takes 3 seconds and they should remember they are selling food. If you can avoid it go somewhere else. The overall feeling is no respect, lack of genuine interest to help, young employees body body all day laughing, no restocking with care thinking about the customers, at the end of the day their salary is paid regardless if they do a good or a bad job, so why make an effort, but somebody should be aware, they are doing a very bad job and unfortunately I have to experience this every single week.

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