Quick Stop

I recently went to this shop to replace my cracked iPhone screen. They offered me an original screen replaced for £50 pounds. However later that evening I noticed the new screen was flickering, and the protector was preventing the screen from responding touch intermittently. I went back to the shop to ask for either a working screen/protector to be fitted or for my original screen to be fitted and my money returned. The man running the phone counter point blank refused to do either. When I complained about this both he and the man from the till started shouting at me in a threatening way. The man at the phone counter resorting to swearing after a while. I argued my point that I deserve a refund or the service I paid for, but they made it clear to me that I would get neither. In all I protested for several minutes during which I saw a few other customers return complaining about their substandard replaced screens also. None of them were honoured either.