US Nail Studio

I have been using the salon for a number of years - mainly due to convenience (being right next to the station) its a funny old place, sometimes welcomed with open arms and treated like an old friend and other times feel like I want to walk out because they are so rude. I think it depends who you get! The man is very good but recently he was so aggressive towards me and pulled me around like I was a rag doll, smudged my nails and then swore at me and I felt like he almost broke my finger!!
The other two ladies are nice - but overall its never an enjoyable experience at this shop!

Allowing for the slight language barrier the staff are really nice. Treat them with respect and they are very accommodating. Don't be afraid to ask for what you want or change something if it is not quite how you like it. No need for rudeness as I have seen some be. Great service. Lots of magazines to read. They will even put the TV on a channel you request. Convenient right by the bus stop and tube station.

Very rude and unpleasant experience here it would seem that only some customers are treated respectfully whilst others are patronised, disregarded and even sworn at. Customer service has gone downhill in the last few months - it would be good if the manager herself understood good customer service in order to ensure the staff are also trained.