The Groom Room

Pet Shop at 1-5 Terrace Road
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1 / 10 from 1 review
Address
1-5 Terrace Road
Walton on Thames
Walton-On-Thames
KT12 2DU
Map
Nearest Station
Walton-On-Thames
1.32 miles
Category
Pet Shops

Other Branches
The Groom Room Stores

Opening Times
Monday Open 09:00 - Closes 20:00
Tuesday Open 09:00 - Closes 20:00
Wednesday Open 09:00 - Closes 20:00
Thursday Open 09:00 - Closes 20:00
Friday Open 09:00 - Closes 20:00
Saturday Open 09:00 - Closes 18:00
Sunday Open 10:30 - Closes 16:30

Providing grooming services for dogs and cats within pets at home stores

User Reviews

Alicia
from Walton on Thames

Oct 25, 2021

I had used this groomer for many years and had been happy customer. No longer. Not sure what has happened to staff and management but I have had two consecutive appointments cancelled within 12 hours of my appointment after waiting months for appointment. We cannot wait anymore as even with my own poor attempts to keep my dog’s hair at least trimmed enough to see, it is not enough. How can there only be one member of staff to do a full groom? If there is only one member of staff who can do a full groom and somehow they’re off sick for two months, you hire someone in addition who can offer a full dog groom as a dog groomers. A dog groomer is not just a dog wash service as they offered instead. A professional groomer does not repeatedly cancel with less than 12 hours notice. They must have had weeks notice. Unacceptable. Beware and do not use this “grooming” service
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