Great service friendly staff
Recommend.
SAM Travel & Tours
Travel Agent at 714 Romford Road
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Opening Times
Monday |
Open 09:00 - Closes 18:30 |
Tuesday |
Open 09:00 - Closes 18:30 |
Wednesday |
Open 09:00 - Closes 18:30 |
Thursday |
Open 09:00 - Closes 18:30 |
Friday |
Open 09:00 - Closes 18:30 |
Saturday |
Open 09:00 - Closes 14:00 |
Sunday | Closed |
SAM Travel & Tours Picture Gallery
Sam Travel new office
User Reviews
Paul
from East London
from East London
Aug 23, 2022
Maria
from London
from London
Sep 23, 2020
I bought ticket from them air line consleted because of covd 19 and lock down almost 6 months now they haven't returned my money and not answering the phone.
Very bad treating their customers.
Very bad treating their customers.
A butt
from London
from London
Aug 28, 2019
Do Not travel with this company for hajj be aware!!
I would like to start by saying I booked Hajj with Emenac travels, later on found out it was Sam travels , when I got to the seminar I found out it was united world wide travels , they promised us a 4star hotel , we then found out that the hotel had no star and was a 30 minute walk to the haram when we were told it was a 10 minute walk (lied to us). It was a refurbished hotel in Mecca with no cleaner ,the amount of time we spent in the hotel we had our sheets changed once.on some occasions there was no food , even if there was food it was of cheap standard ,cheap drinks etc they would say do sabr , you do sabr if you get things for free not when you have paid for a service , they were not doing us any favours because we had paid a lot of money for this cheap service .one thing that really upset me was that the Somali community would have a separate bus from us , which I couldn’t understand why because we were all from England and
I would like to start by saying I booked Hajj with Emenac travels, later on found out it was Sam travels , when I got to the seminar I found out it was united world wide travels , they promised us a 4star hotel , we then found out that the hotel had no star and was a 30 minute walk to the haram when we were told it was a 10 minute walk (lied to us). It was a refurbished hotel in Mecca with no cleaner ,the amount of time we spent in the hotel we had our sheets changed once.on some occasions there was no food , even if there was food it was of cheap standard ,cheap drinks etc they would say do sabr , you do sabr if you get things for free not when you have paid for a service , they were not doing us any favours because we had paid a lot of money for this cheap service .one thing that really upset me was that the Somali community would have a separate bus from us , which I couldn’t understand why because we were all from England and
Anonymous
Mar 2, 2019
very pleased with the standards of care and customer service received at Sam Tours.Looking forward to this special trip put together by two very patient and understanding staff at Sam’s, Majid and Amir
Reasonable prices , great services , friendly staff. , customised packages as per the need of the customer
Much thanks
Reasonable prices , great services , friendly staff. , customised packages as per the need of the customer
Much thanks
Syed Zaman
from Kent
from Kent
Apr 20, 2018
Do not use for any Holiday. I didn't want to be in a group booking but they had booked me into a group so I couldn't get my seating together as a family. It was all over the place.. My hotel wasn't booked when I got to Makkah for Umrah. As you can imagine with 3 very young children it was the worst moment of my life. Spent my own money to stay one night. took three days to get my original booking which didn't include Breakfast and Dinner. Everything was confirmed over the phone but all went wrong when we got there. There isn't enough space here to write this review.
Just so that you are aware Samtravel brother company called Crystaltravel is also Itimaar Travel is a retail agent of Moresand Ltd. Their Main office is in East London but they also have call centre in India.
Spent over 5K and got a bad experience from them. While in the hotel office someone else I bumped into had the same problem with Samtravel.
When booking anything ask for Hotel booking reference number no
Just so that you are aware Samtravel brother company called Crystaltravel is also Itimaar Travel is a retail agent of Moresand Ltd. Their Main office is in East London but they also have call centre in India.
Spent over 5K and got a bad experience from them. While in the hotel office someone else I bumped into had the same problem with Samtravel.
When booking anything ask for Hotel booking reference number no
mrs khan
from London
from London
Mar 15, 2013
Hi I just want to say I have very good experience with Sam travel for ummrah tickets and visa I am very happy
Not given
from Not given
from Not given
Apr 1, 2011
Heard about them getting very good prices for tickets and decided to use them. I had a tough time getting through to them. phone was always engaged....kept going to voice mail. They did not return my calls either. I would not recommend them. if at all someone decides to use them, pls make sure you get a the agent's mobile number so that you can get hold of him if needed. I dont think they work past 6 in the evening or start before 10 in the morning.
Name: Not given
Location: Not given
Name: Not given
Location: Not given
Roger Krish
Oct 11, 2010
I would like to share my experience for best flights rates and I would recommend Sam travel and reason behind is the best deal with the amazing customer services.
I was trying to search best fare to India(Delhi). I shop around many times and talk to many travel company but every company quoted to me very expensive fare. Finally, last week I found Sam Travel. Where I got the best deal and received my e-ticket within 24 hours after making the booking.
Thanks to them for the best deal and good customer service. I will definatly refer my friends and relatives.
Keep it up for good work !!!!!!!!!!!!!!!!!
I was trying to search best fare to India(Delhi). I shop around many times and talk to many travel company but every company quoted to me very expensive fare. Finally, last week I found Sam Travel. Where I got the best deal and received my e-ticket within 24 hours after making the booking.
Thanks to them for the best deal and good customer service. I will definatly refer my friends and relatives.
Keep it up for good work !!!!!!!!!!!!!!!!!
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