Stella's Cafe and Restaurant

Portuguese Restaurant in Twickenham
Stella's Cafe and Restaurant image
Ad
Address
221 Powdermill Lane
Twickenham
London
TW2 6EH
Map
Telephone
020 8755 1562
Cuisine
Portuguese
Region
Twickenham
Nearest Station
Whitton
0.90 miles

Bringing to Twickenham the best authentic Portuguese grilled meat cuisine experience combined with traditional British Fish and Chips.

User Reviews

Charlotte
from Whitton

Apr 24, 2016

Ordered from here last night. Was told that they couldn't deliver after 4pm so agreed to collect. Was told to come in 20 mins. 45 mins later prefer still wasn't ready and took 10 mins before they served my other half who collected even though there was only one other customer in shop who had already been served. When we arrived home with order, 2 mushy peas were missing and was given a battered sausage when we asked for a plain sausage. Food tastes extremely greasy. Very disappointed with service and quality of food. Won't be returning
Response from Stella and Sons Ltd Director
Hello, I do apologise profusely for your experience at our establishment. We did under estimate demand massively when we opened and after just spotting your review and it being dated within our first week I hope you can appreciate that we needed time to settle. We have now been running for 4 weeks and everything has been smoothed out and mistakes that we have made in our first week or 2 have been learnt from and rectified so I hope you will give us one more chance. Thanks

May 10, 2016

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