Recently I dined here with a small group of friends. We were all well-dressed, well-behaved, and eager for a good meal (theoretically the ideal customers). That said, we went on to have one of the worst dining experiences any of us could remember.
The restaurant keeps room temperature bottles of water on the table. As we are all londoners, we asked for tap water. They waiter proceeded to argue with us, telling us there was water on the table. After he removed the four unwanted, unopened bottles (2 still, 2 sparkling) the owner tried to charge us for them, claiming that since they weren't on our table, we must have drunk them.
The food is okay. One is far better off going to Edgware Road and getting a similar menu with much better quality food. Our food came out in bizarre intervals. The hoummus and other starters arrived fifteen minutes before the accompanying breads. Half the table was served five minutes before the other half. At one point, a lady at our table tried to cancel an order for a side (since we had all finished eating and it had still not arrived). She was met with an argument, both from the waiter and the owner (who seems entirely unaware that 'the customer is always right'). They claimed it was not their fault and that the kitchen was busy (the restaurant was 70% full). He actually argued, going so far as to raise his voice (note: he wasnt even standing by us at our table but, rather, across the room).
I could go on. Out of letters. Dont