Home Delivery World Europe 2016

Delivering to your customer, where and when they want it has become one of the most important battlegrounds for service differentiation and customer relationships. In the next few years the challenge will only get more intense as the same time that the opportunities grow.

Those retailers that master the technology and the partnerships necessary to offer the most customer-friendly home delivery solution will have a superb opportunity to grow market share and retain customers.

We're bringing Europe's leading retailers and their partners together in April 2016 to tackle these and other of their challenges. Our mission is to serve the fast-growing B2C delivery sector by providing inspiration, new ideas and new opportunities.

We aim to provide retailers with a place to:

- Understand new business models in home delivery
- Learn how to expand their Home Delivery business and increase market share
- Optimise Omni channel fulfilment and operations
- Understand how smart technology can improve and streamline warehouse and delivery operations
- Understand how smart technology for ecommerce can help understanding customer profiles and preferences
- Increase operational efficiency and reduce costs
- Improve service
- Implement innovative technology

We do this through a really interesting and forward-looking conference, featuring retailers and etailers. The conference is complemented by an exhibition to provide our partners an opportunity to meet and develop their business.